For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date of delivery. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Your refund will be processed once we've received your unwanted items. We dont offer exchanges right now. Returns via the portal are fully tracked. 1, 2, 3! This amount represents our opinion of the full retail value of this product today based on our own assessment after considering a number of factors. No packaging, no problem! https://www.boohooman.com/ie/customer-service#folder-cs-folder-contact You are of course welcome to return any unwated items back to us for a refund, you can log and arrange this on our return portal here: https://boohooman.returns.international/ Have a great day and take care, Fiona boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. here, and a member of our team will look into it. Securely attach the Parcel Connect label to your parcel covering the original delivery label. If you have a shipping related question or maybe you need to track your order. You will be charged per parcel you return, if multiple returns are made on the same order, additional fees will apply. Your refund will be processed once we've received your unwanted items. Don't worry, if this does happen we will contact you first. Vests. You will need your order number and email/last 4 digits of your phone number. blocking them. Items must be returned within 28 days of receipt. You must obtain proof of postage just in case your order is lost on its way back to boohooMAN. You've got 28 days to send something back to us from the day you receive it. You may have received your refund as a voucher if your items were returned to us after the returns policy timeframe. Locations include supermarkets, petrol forecourts and train stations. No packaging, no problem! See our, On dirait bien que vous nous rendez visite sur. Items must be unworn, unwashed and unused with the original labels still attached. By subscribing, you agree to receive marketing communications from boohoo by email. Refunds will not be given if they do not comply with our returns policy. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery . No packaging, no problem! You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Click here to view our full Returns Policy. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. DUTY AND TAX FOR ALL EU DELIVERIES WILL BE PAID FOR BY BOOHOO. Just pop your items in something non see-through, sealable & waterproof. 1. Post if off! Please wait 14 days before contacting us about your refund if you havent heard from us yet. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. FYI Make sure you keep proof of postage! Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. If you have any questions about extending your invoice, please contact Klarna. If you have a Boohoo Premier subscription you can return items to us free of charge. You've got 28 days to send something back to us from the day you receive it. Summer Shop, boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. 3. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. There is no returns label in my parcel, how do I return? Returns via the portal are fully tracked. You've got 28 days to send something back to us from the day you receive it. One of our customer service agents will be more than happy to look into this for you. 2. With just one click you can reduce the energy used by this website. There is no returns label in my parcel, how do I return? For more info or to contact Zippay click here. BOOHOO PREMIER. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Items must be returned within 28 days of receipt. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Keep an eye on your return tracking. We've gone paperless! Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. You can unsubscribe at any point. Select your preferred return option (Print returns label at home or in store options). Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. This does not affect your statutory rights. Returns are an extreme hassle to deal with. Select your preferred return option (Print returns label at home or in store options). Items must be unworn and unwashed with the original labels attached. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Copyright 2022 boohoo.com. You can return using the steps above. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item(s), including any loss or damage, until we receive. Your refund is on its way. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. 3 Select your preferred return option Print returns label at home. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. Just pop your items in something non see-through, sealable & waterproof. 4. Unfortunately we don't offer an exchange facility. Refunds will usually be processed in as little as 5 to 7 days, from you dropping your parcel off, + your banks handling time. blocking them. With loads of styles landing each week and regular trend updates you can be sure to get the latest. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. It takes up to 24 hours from your return being processed by us for your invoice to be updated. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date shown on your dispatch note. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. There are a couple of other ways to cancel your contract with us. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. You can unsubscribe at any point. US returns are simple and low cost. If youre a customer in the EEA, you have 28 days to cancel your contract with us. " posted 2 years ago - Anonymous " there returns is a joke, and the clothing quality is terrible don't recommend purchasing from here " The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. Your return arrives back at boohoo! Please dont use any faulty items after finding the fault, or we may not be able to provide a refund. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Om van de volgende voordelen te genieten. Select your preferred return option (Print returns label at home or in store options). By enabling them, you are agreeing to our. We don't refund delivery charge for those countries listed outside of the EEA. Login to our returns portal. Any orders placed from 16th Dec 22 onwards are eligible for 28 days only. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. 3. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Returns are FREE for premier customers. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information.
We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. Copyright 2022 boohoo.com. It takes up to 24 hours from your refund being processed by us for your invoice to be updated well send you an email as soon as your refund has been processed. If you are a customer in Australia, you get 28 calendar days to cancel your order if you change your mind. FAST, TRACKABLE & COST EFFECTIVE using the returns portal You've got 28 days to send something back to us from the day you receive it. Thats why before checking out, its important you acknowledge that you understand this. Order Number FULL order ID including the letters at the beginning. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item (s), including any loss or damage, until we receive. Login to our returns portal by clicking the Start a Return button. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. This two week period starts from the day after you receive your order (or from the day after you receive the last 3 Select your preferred return option Print returns label at home. Simply return your item(s) and reorder for a replacement. Swim Shorts, If youre a customer in the EEA, you get 14 days to cancel your contract with us. By enabling them, you are agreeing to our. Print returns label at home or in store options. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. AUSTRALIAN RETURNS LABEL If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). This does not affect your statutory rights. However, we may, in our sole discretion, offer you a longer period for returns from time to time. blocking them. To experience the full world of Boohoo, please enable these or check whether another program is If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. Returns via the portal are fully tracked. Hear about exclusive offers, get early access to collabs & quicker checkout. OUR RETURNS POLICY. Once you have processed your return in the portal you're ready to post it off! We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. You will need your order number and email/last 4 digits of your phone number. Om van de volgende voordelen te genieten. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. You'll get an email once we receive your returned item. 90z Revival, Please turn it on so that you experience this sites full capabilities. Repack your items (These need to be unworn/unwashed/unused and with original tags). You'll no longer receive a delivery note in your parcel. 2. Login to our returns portal. Once you have processed your return in the portal you're ready to post it off! 3. Print returns label at home or in store options. Make sure you keep your proof of postage! 2. By subscribing, you agree to receive marketing communications from boohoo by email. On dirait bien que vous nous rendez visite sur. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. 4. You can return your item to us for a refund, and then place a new order to get the item of your choice. Select your preferred return option (Print returns label at home or in store options). A typical refund will take up to 14 days + your banks handling time. UK returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal. 3 Select your preferred return option Print returns label at home or in store options. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. The funds should appear on your bank statement within 3-5 working days (how long To experience the full world of Boohoo, please enable these or check whether another program is You'll no longer receive a shipping note in your parcel. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. What should I do if I receive an incorrect or faulty item? For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). Widow Hill Road Choose whether the return is for a purchase made in-store or online. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. letter-spacing: 10px;
}
If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. 4. Hear about exclusive offers, get early access to collabs & quicker checkout. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. depends on your card issuer). Once our checks are complete well refund your credit/debit card. All rights reserved. Repack your items (These need to be unworn/unwashed/unused and with original tags). No packaging, no problem! For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. By subscribing, you agree to receive marketing communications from boohoo by email. One of our customer service agents will be more than happy to look into this for you. weareMAN. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. How long does it take to process my return? Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. On receiving your return the next step is for us to check the item(s). Product name and codes of the items you returned. You'll get an email once we receive your returned item. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. You dont need to remember to keep your proof of postage its all digital! Underwear and swimwear can only be returned if the hygiene seal has not been removed. So that we can get this fixed for you please head over to our Contact Us section. All rights reserved. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! If youre a customer in the EEA, you get 14 days to cancel your contract with us. By enabling them, you are agreeing to our. Don't worry, if this does happen we will contact you first. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. We have printer-less options too if you dont have a printer! If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. Refunds will not be given if they do not comply with our returns policy. 3 Select your preferred return option Print returns label at home or in store options. Using your own method of return may cause delays in your refund and you may be liable for import VAT and a custom duty charge, if returning internationally. All InPost Lockers are in well lit, safe and secure areas with ample parking. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Graphic Tees. 4. If you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal above), you will remain responsible for the item(s) until we receive them, and we will not be liable for providing a refund if we do not receive your item(s). Your browser's Javascript functionality is turned off. You can unsubscribe at any point. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. Tell us what you are returning and why :). by January 24, 2022. by January 24, 2022 0 comment. We're sorry to hear that you've received an incorrect or faulty item. We're sorry to hear that you've received an incorrect or faulty item. All InPost lockers are accessible 24/7! You have 30 days to cancel your order because you have changed your mind. 3. get the item of your choice. Pierced jewellery cannot be returned for health and hygiene reasons. 90z Revival, Were really sorry to hear that youve received an item thats not in perfect condition. Your return arrives back at boohooMAN! The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). Following the prompts, enter the order details as instructed. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Our percentage off promotions, discounts, or sale markdowns are customarily based on our own opinion of the value of this product, which is not intended to reflect a former price at which this product has sold in the recent past. A returns charge of 2.50 per parcel will be deducted from your refund amount. To experience the full world of Boohoo, please enable these or check whether another program is