In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. Enter your current password followed by your new one. Your hub is only accesible on your home LAN hence it is http and not https. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. 16h26. You'll then be able to change these settings: Separate Bands Full Fibre customers wont use microfilters. Next, select the first device that you want to control and choose the days and times for which you want to set limits. >. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. There are a few things to try here. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. how do I find out what download speed I should be getting? You'll then be able to change these settings: Separate Bands. You can turn it on or off. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. You'll need your Hub's wireless network name and password. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. >, How do I turn wireless on and off on the BT Hub? On older models of the BT Home Hub you will see Settings rather than Advanced Settings. Advanced settings For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. Then follow these simple instructions: You will be asked to enter a password. >, BT Home Hub 5 - Information and troubleshooting guide. Web admin interface of the BT Smart Hub 2 router. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Also, what to do if you've forgotten it. >. Every device that uses the internet sends its packets of data through specific ports. It's on or it's off. First, you need to connect to the router's web management page, so that you can change the settings that you want. This takes a few minutes. This last screen permits me to then continue and arrive at the hub home page. Whats next? The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. not the same as the wireless password. BT hubs are the centrepiece of BT home broadband. Looking for tips on how to squeeze the best performance from it? Channels You want to fiddle with the settings of your BT Smart Hub. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Your Hub will be called something like BTHub6-ABCD. To set up port forwarding, click a dropdown for your model of Hub. >. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Every device that uses the internet sends its packets of data through specific ports. Give it a couple of minutes. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. >, What is the Wireless mode feature on my BT Smart Hub? Security Password From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. None - anyone can connect to your wireless network without entering a password. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? Any thoughts on this would be welcome. Unsurprisingly, we've called this gizmo Smart Scan. How do I assign multiple Static IP addresses on the Smart Hub? This will open the Hub Manager, Enter the admin password. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. >, What is the Wireless mode feature on my BT Smart Hub? Struggling with your BT router login details? That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. This table shows the main differences between them. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. They're on the back of your Hub. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. If there is already some text in the address bar. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. 15h07. Richard, I run Windows 11 and using Edge is fine. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. on If you have it, unplug all your old broadband kit, including your old power plug. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If it isn't blue, see connection troubleshooting below for help with connecting. This will open the Hub Manager, Enter the admin password. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. The light on the front will change colours while your Hub sets itself up. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). (Make sure youre connected to your home network.). Choose BT Access Control from the options. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Go to the Smart Hub 1 guide. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. >, How do I see which of my BT Hub's wireless bands my device is connected to? This takes a few minutes. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . Full Fibre customers wont use microfilters. Once youre logged in youll see a button for Advanced Settings. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. This means when you search for your Hub in the list of wireless names on your device you'll only see one. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. The light on the front will change colours while your Hub sets itself up. Slide the two parts of the Hub's power plug together until they click into place. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. 16-08-2022 To get the latest on your appointment, go to www.bt.com/ordertracking>. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. You can then enter your password in the usual field to access BT Hub Manager. 15h14. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. How do you turn off wifi? Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Distinguished Sage, never noticed http vs https. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. >. Wait until the lights on the modem are solid green, then plug in the Smart Hub. You'll find it on the back of the Hub if you haven't updated it. Email Barry at barry@bigtechquestion.com. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. on WPA2 - the default setting (we strongly recommend you use this). Wireless Our helpful guide shows you how to change the admin password on your BT Hub. With Band Steering on, the Hub steers your devices to the best wireless band for them. 16h22. Learn how your comment data is processed. It's not an extension socket. Your Smart Hub automatically scans for the best wireless channel. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Here is our step-by-step guide to accessing BT Hub Manager. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? Here's how to set up a Hub 4 or Hub 5. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Unplug the battery pack from the power supply. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. 16h12. >. The default mode here is Mode 1. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. If this happens get in touch with us. How do I set up port forwarding on my BT Hub? If you want to make any changes to the hub settings, you'll need the admin password. WPA-Auto - if you're having problems connecting older devices. When your device connects, it automatically chooses the . It's not an extension socket, Press the Power button on the Hub to switch it on. >, Where do I find the default admin password for my BT Hub? Re: BT Smart Hub 2 manager and Windows 11. 16-08-2022 Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. Announcements, Guides & Community Updates. If you're still having trouble try our community forum. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. It's not an extension socket. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. How can I turn it on and off? Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! Important! >, How do I set up port forwarding on my BT Hub? When your device connects, it automatically chooses the best wireless band. If this happens get in touch with us. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. 16-08-2022 The Hub Manager is where you can change or view your Hubs settings. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? It only works when Separate Bands is off. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features Remember you need to save any changes you make. For security reasons you might want to change the admin password for your smart hub manager every now and again. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Note: it is This means when you search for your Hub in the list of wireless names on your device you'll only see one. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Only change it if you're having connection problems with your device. >, How can I set up or change the admin password on my BT Hub? >, How can I set up or change the admin password on my BT Hub? It's also easy to see the Hub Manager across all devices. >, What is the Smart Wireless feature in my BT Hub? Go back to: Here are some answers to help you If you've still got problems, try our Broadband troubleshooter>. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Make sure that your computer is connected to the Smart Hub via Ethernet or . If you've turned Separate Bands on, you'll be able to select the channel for each band. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. If all else fails, give BTs Helpdesk a call on 0800 800 150. Have you tried Chrome or another browser. If it's not listed you'll need to create a new port forwarding rule. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. on Security type Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Band Steering No, it really is that simple. How do I use my Smart Hub as a modem only? Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. Your Hub is ready when the light turns steady blue. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. >, What is the Smart Wireless feature in my BT Hub? Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. Try connecting your device to the router with an ethernet cable instead of using wireless. Youll find it on the back of your Hub. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down.