A proposed class action filed in Arizona alleges a service malfunction on January 18 caused a number of Zelle money transfers to be unexpectedly reversed, preventing some Bank of America customers from accessing money in their accounts and keeping them in the dark about their true account balances. According to the lawsuit, California residents receiving benefits from the states Employment Development Department (EDD) are each provided with a Bank of America-issued debit card through which they can access the funds. Another consumer who says her unemployment benefits were hacked has filed a class action lawsuit against Bank of America. Were actually no longer allowed to tell them a timeframe, because we have no clue, the representative said referring to refunds of stolen money, the complaint contends. 3:21-cv-00743 in the U.S. District Court for the Northern District of California. You can recover your loss by visiting ( F U N D R E S T O R E R C O M ), I was scammed by a Binary online website last month. Seems like an inside job since the timing coincided with the conclusion of my interaction with the bank manager. By Jonathan Stempel. Few days later I received a letter, telling that investigation has started. We have spoken to 12 representatives and spend a total of 9 hours trying to resolve this. This person asked who I was and then proceeded to say, Ah, this is 123-45-6789 (fake social) born on 01/01/1990 (fake dob). This person knew my social and dob. I just used it for gas. Bank of America tells me to get in touch with my sponsor which is SC unemployment, they see nothing wrong. They closed my case within 2 days. Supervisor picks up the phone and hangs up on me after I had been screamed at for 2 hours. Now our identities are out in cyberspace, our credit is ruined, we have no money to pay bills, and we cant even get a loan for a penny! You can change these settings at any time. Same thing is happening to me for months now. I keep getting the run around when ever I talk to customer service. Its sad that really need that money right away. This isnt free money. So, now Im questioning how BOA is handling our sensitivity information! I called unemployment and was told it will take another 6-8 weeks for them to cut me a check and this was since December 22, 2020 leaving me without funds putting me in depression and putting me in distress not knowing how Im going fiction. The case looks to cover all Zelle customers residing in the United States whose funds were affected by the service malfunction that occurred on January 18, 2023. I have called them hundreds of times and have spent hours on the phone even put them on a phone conference with edd to price Im all cleared and still nothing. According to the lawsuit, one of the plaintiffs is a South Carolina woman who is over 70 years old. While the vast majority of unemployment fraud is committed by those filing false applications, when fraudulent transactions occur on benefit cards we review those claims and restore money to legitimate recipients.. Formally, the class action lawsuit accuses Bank of America of negligence and breach of contract, in addition to violating the Electric Funds Transfer Act and Californias Consumer Privacy Act. She says oh yeah zelle work go ahead and try it and I said are you sure it wont set off red flags and Im sending money to myself on another account and she said no it will not. Top Class Actions is a legal news source The day before I spent 4 hours on hold for a EDD specialist to release my payment, as I do every 2 weeks as they keep having countless errors on my account no agent knows how to fix and so since the extension this year I have to call in every 2 weeks and hold for 3-4 hours to get my funds paid out. They told me that they were going to send me a new card. I had a Bank Of America business account and my account was hacked with someone putting their unemployment money in my business account. again and again. In March EDD finally unfroze and confirmed my identity. I call back again and get a different person who I have to explain this whole story to again. Needless to say I am disgusted with this bank and can not understand why this has been allowed to go on for so long. On April 6, 2021, another class action lawsuit was lodged against Bank of America in California federal court claiming a consumer could not access her unemployment benefits through the bank. I was treated lije it was up to me to prove to them that I was not the crook! So I have to claims pending 1 for $ 908.13 and another one for $1098.58. I heard about Thehackerspro.com after sharing, my experience with traders,i contacted them and they got back my, all my investments, they made me know the profits are just fluke to keep, me grounded. Being a Single father this really affected me and despite all efforts to contact them failed. I introduced them to a friend of mine and I have also heard a lot of great reviews about them here and I am glad to inform you that they are indeed a very reliable recovery team. Punk Asses!! Thieves stole thousands of dollars from my account and then Bank of America froze my account denying me access to my own money. Many people believe that they would be unable to win this case. Until I was drained. I have spoken with Bank of America and been told to contact EDDlol, not an easy feat. I called B of A and started a claim and they told me its going to take 45 days to get this reviewed and investigated. The injunction compels Bank of America to unfreeze accounts and reopen investigations into stolen benefits issued on prepaid bank debit cards in a fraud epidemic first exposed last fall by KPIX 5. They said they are canceling my card and will send me a new one in the mail. Mosson further alleges this lack of communication in the complaint. And when I call them to get my account unfrozen they refer me to the azui call center who then tells.ke to call the bank. They could not give me a reason or a date that my account would be unfrozen. Please if any of you have resolved this please let me know what to do. It took me forever to get it working again. "You guys took $16,000 from my account. This February 2021, I found $300 missing from my account and when I called them to let them know. Before commenting, please review our comment policy. They issued me a new card also but I could not activate because my account was on hold and because of this fraud my edd account got frozen and I could not receive any payments. Then they froze my account and still cant get my money. You cannot hold someones money and tell them that you dont know why they cant get it out it doesnt make sense at all. I called BofA immediately to report it. We have not been successful in contacting regular EDD except for once we were able to submit information and arent unable to get a hold of them any further. Just last week, a separate class action lawsuit with similar claims was filed against Bank of America. I decided to search Bank of America freezing accounts and holding unemployment money and sure enough there has been so many complaints and class action lawsuits filed do to Bank of America freezing 300 and some odd number of accounts because they suspect unemployment fraud. I call, call, call and blame game continues. The 18-page lawsuit against Early Warning Services and Bank of America says the institutions negligence and other violations of law have caused Zelle users financial hardship, bounced checks and charges assessed as a result, and emotional and mental distress.. Ive called 50+ times and never am able to speak to anyone. She seemed pretty shocked as was I. This is ridiculousI need my money in a bad way and BOFA nor EDD seems to care at all. And have them open my claim back up and then they send me another letter based on the information they have they close my claim or denied it again. I BEG TO DIFFER!! One opinion on the widespread fraud is that Bank of America could have prevented it if it had used the current best security standards and issued the cards with EMV chips, rather than using what the complaint calls outdated, fraud-prone magnetic stripe technology. The bank uses EMV chips in its own debit cards, calling it an important tool in increasing card security., According to the complaint, Bank of America has violated California laws and Regulation E of the Electronic Funds Transfer Act; has negligently failed to warn EDD cardholders about the risks associated with its EDD cards and accounts; and has negligently performed its contract with the California EDD, among other violations of law.. They completely locked me out of my own account two axes my own my fund and when I did go and ran my debit card at the atm, it shows a negative balance of 29 99 million dollars. We assist individuals with consumer-related issues; we cannot assist on cases between businesses, or cases involving family law, criminal matters, landlord/tenant disputes, labor issues, or medical issues. lowes metal fence posts A class action suit has been filed against Bank of America for its role in the widespread fraud involving California EDD debit cards provided by the bank to people receiving unemployment benefits.Michigan Uia Unemployment Debit Card Customer Service Phone Number. Hello. Something fraud but not my fault. If you do not wish us to contact them, please let us know right away, as it will affect our ability to work on your case. BOA owes me over $2000 due to fraud on my unemployment account. Bank of America has been practicing unlawful and illegal practices for years, according to a recent class action lawsuit filed by thousands of borrowers. Because they are allowing it, and not doing nothing about it. Blocked my account. I had to get my congressmans office involved. Bank of America EDD Funds Fraud and Lack of Response Complaint, Unauthorized Credit or Debit Card Charges. I told them, I have no money. I had my entire 1500 deposit taken the day it went onto my BofA EDD card. ). When I got their letter in the mail it said they were closing my claim because EDD froze my account. I pointed out that I had received a letter assuring me that the credit was permanent and they directly when against what they had told me and still got nowhere. Dont worry further write C R Y P T O R E V E R S A L (at)g m I L []c 0 m for the perfect assistance. 11 days ago I had $503. I lost about $35,000 to them and they denied all my withdrawal request, and gave me all sort of filty request. The representative changed her tune and told me after shell forward to another department that I am not liable now and that I should hear back in 3 days. Its been a week and I havent got the new card. "Bank of America isn't taking this seriously," said EDD fraud victim Brooke Suchomel. Ive been waiting for over two months for ANY sort of answer from BofA and still have nothing. Bad enough EDD is more than 8 payments behind on my claim, when i do get a payment, someone fraudulently takes it and no help is given by BOfA. Fill out this form for a FREE and prompt case evaluation. First published on June 4, 2021 / 1:28 AM. "As a result, thousands have lost their only lifeline due to fraudulent transactions and hacked accounts.". As a part of our process in assisting you, it is necessary that we contact the company / agency you are writing about. That is because if you ignore a lawsuit then Bank of America (or whichever company is suing you) can obtain a legal judgment against you - called a "default judgment.". Im having the same problem, Of a is doing nothing . Bank of America has denied me 2xs with no explanation!! Check out Bay Area safety tracker, Tracking the drought: Map shows conditions across SF Bay Area, Bay Area Life; Sundays at 6:30 p.m. on ABC7, EDD demands 1.4 million jobless prove their identity or lose benefits; ID verification isn't easy, California unemployment: EDD freezes pay for thousands of workers on New Year's Day, click here to view the full map in a new window, EDD shuts down 350,000 accounts for suspected fraud, but legitimate workers still left with no money, Unemployment claims paused for 2 weeks as report reveals 600K awaiting benefits in EDD backlog, Coronavirus employment recovery will not be equal across Bay Area, new report predicts, $2.5 million in EDD fraud leads to arrest of 44 suspects in Beverly Hills, police say, CA begins sending extra $300 per week in unemployment benefits, but many will not receive the supplemental aid, California lawmakers to conduct emergency audit of EDD, California woman's stolen information used to collect thousands in unemployment benefits, Proposed $300 unemployment benefit 'inadequate,' Newsom says CA working on solutions, California EDD: The most commonly asked questions we get about unemployment and PUA, California woman shares hack for getting through EDD's overloaded unemployment helpline, Florida man erroneously receives 12 letters from the California EDD, California state senators request Newsom create 24-hour helpline for EDD, Governor Gavin Newsom unveils new task force to tackle EDD backlog, Out-of-work Californians finally receive benefits, only to be mysteriously cut off, Unemployed workers share how they got through EDD system to finally receive benefits, FAQ with EDD: From getting through on the phone to $600 payments, 7 On Your Side gets your questions answered.