Complaints can also be submitted in writing or by telephone to: Complaints Resolutions Team. I got neighbour from hell and Croydon council dont wish to do anything. If we prosecute we will normally apply to the court to have the equipment permanently confiscated. Github; Twitter; Facebook . A brand new Croydon library could be sold off before it's even been used; Read More Related Articles. You can help us keep the borough looking clean and tidy by reporting untidy or eyesore gardens. The gaslighting is astonishing. COMPLAINT 202004576. An examination of the councils enforcement log suggests the Council only issued a decision in January when its enforcement officer queried at that time with the planning officer why they had not taken a decision on the application. He thinks he is smarter than law he know law order more than anyone. If you're unhappy with something we've done, please let us know. It then adds, in what appears to be especially restrained understatement: One day after the court granted this order the council approved the planning application at the crux of this complaint.. Some of her neighbours had been lodging similar complaints to the council's housing department and Axis for four years. Contact the police if you think your neighbour has broken the law - for example, they've been violent or threatening. The My Croydon app has a decibel meter that measures noise and informs users whether it is loud enough to be classed as a nuisance. A petition was recently set up on the website www.change.org to show support for the continuation of live music at The Jolly Farmers after several complaints from a neighbour. The only requirement is that the correct Certificate is completed by the applicant (which may not have been done here), but this is pretty minor. Explore. The hardest part of being at Croydon council is the uncertainty when there are cuts in budget or changes to services. 3 0 Nov ember 2021. The independent Reports into Croydon council to include the ARK Report are very clear. United Kingdom, NEW Help improve this site by CROYDON IN CRISIS: If 2020 was Croydon Council's year of Negreedy and bankruptcy, 2021 has been the year of leaks, mould and a local authority exposed as incompetent and uncaring about those living in its properties. If you could bottle the dignity and resilience of the people weve spoken to and sell it, youd make a lot of money, because they have to put up with so much more than most people, Hewitt told Inside Housing. CROYDON IN CRISIS: If 2020 was Croydon Councils year of Negreedy and bankruptcy, 2021 has been the year of leaks, mould and a local authority exposed as incompetent and uncaring about those living in its properties. If you have a problem about noise you should start by trying to talk to your neighbour. And because people often dont have anywhere else to go, when they complain theres a sense of whats the urgency, theyre not going to leave. So, in March, Mr X asked to escalate his complaint to Stage 2 of the procedure because of this delay. We will also ask you to keep a record of the noise and how it affects you on diary sheets for a few days or weeks, depending on how often the noise occurs. There are a large amount of formal complaints about their planning practice that are on file but delayed internally once responded to they then go onto the ombudsman you can see why Croydon Planning Department is choosing to stall these internally. It would be unlawful for the council to remake its decision by merely reissuing the decision notice with the tailpiece omitted. Inside Croydon understands that council tenants affected by the neglect and disrepair of their homes had not been given the courtesy of first sight of the report.. Councillor Ali - who, after six weeks, has yet to fulfil her promise to meet in person . To WM then you, as land owner, have far more powers to stop development on land owned by you, than the Council as Local Planning Authority has. The agent replied saying Ms Z had completed the correct Certificate A and would not be building outside the boundary of her land., Unimpressed: Croydon Council planners handling of the neighbours boundary dispute saw the Ombudsman being sharply critical. She has turned rogue and now only sides with developers. More importantly though, it not been NOT APPROVED. On July 3, I was phoned by Mr Newlands, who told me that all the trees on the site were being cut down. Croydon Council is pressing ahead with low traffic neighbourhoods (LTNs), undeterred by criticism from a neighbouring authority. giving feedback The council has powers to deal with noise that is considered a statutory nuisance, a statutory nuisance is determined by a number of factors including, but not limited to; type of noise, volume, frequency, duration and its impact on others. Just another episode in the regular shambles at Fisher's Folly Another day, another ruling from the Local Government Ombudsman against Croydon Council. If talking hasn't resolved the issue, you can make a complaint to your local council or the police. Section 65 of the 1990 Town and Country Planning Act requires that a council shall not entertain a planning application that does not meet the certification requirements set out in the Town and Country Planning (Development Management Procedure) (England) Order 2015. The report said that a planning permission would not define the property boundaries. The council respond directly to you with further enquiries or to update you as the rubbish is cleaned up. Date of experience: 12 October 2021. The complaint included reference not only to the unlawful tailpiece but also to what I maintain were misleading statements made by the applicant, the agent and council planning officials alike leading up to the committees decision. Now you might well think that Townsend, as someone with her qualifications and experience, in a position of such significant (delegated) power, would have known this. cominbuy clothing reviews 9998219401. After the Croydon housing scandal had led the News At Ten on Monday night, the council published the following statement, "Croydon Council has launched an urgent inquiry into conditions caused by water leaks at a council high-rise block in the borough. To help us improve GOV.UK, wed like to know more about your visit today. Am I missing something? Booth seem likely to be left considerably out of pocket because of the necessity, through the councils actions, of undertaking anothr court case to get Ms Zs garage off their land. Croydons planners have recently lost a significant Judicial Review case in the High Court for their failure to enforce conditions on developments around the borough. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. only to leave after less than six months without any obvious sign of actually achieving anything. Putting the boot in? We'll send your report directly to your local council, wherever you are in the UK. Click here, https://insidecroydon.com/2021/10/05/director-of-plannings-bogus-claim-over-institute-membership/, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, 'You never mentioned 15% tax hike when seeking election', Teachers in unanimous vote to escalate their strike action. The council took action in response to ongoing neighbours On Saturday 6 August, the family and supporters of Mr Duggan, numbering around 120, marched to Tottenham police station to protest about the shooting. Shouldnt be a problem. The ruling stems from a long-running boundary dispute between three neighbours, where one of them started to build a garage on land that they do not own. This was complicated by the Land Registry being set up in 1862 on the basis that registered plans would be definitive. Of all the things most taxpayers would want is for people who are council tenants to have homes that are safe to live in. Dont include personal or financial information like your National Insurance number or credit card details. After being exposed, Croydon Council apologised and in May, a damning report from independent consultants found systemic failures and incompetence at the council and its repairs contractor, Axis, saying there was a poor operating culture with a lack of care and respect for tenants. Environmental health officers spoke to the owners . Croydon, South London croydon.gov.uk Joined March 2009. This form can be used to report a number of problems relating to the environment, that is in your neighbourhood, on the streets and roads, in parks, woodlands and public areas, which you think should be brought to our attention. Posted. Walls tend to stay put. We plan to continue to shine a light on the treatment of tenants and the conditions they are living in, and keep questioning what is being done about it., Read more: Only 10% of council housing repair jobs ever get checked Unlawful: the destruction of the trees on the Hyde Road site broke the planning conditions. However, I cannot see that a lot of what they are accused of here is entirely within their control, and they do not appear to be significantly worse than many other Planning Departments (although admittedly may be a bit too relaxed regarding over-development). Who says slapstick is dead? London. For any noise emergencies contact 020 8726 6000. You can report non-urgent incidents to the Anti-Social Behaviour Team at contact-centre@royalgreenwich.gov.uk or on 020 8921 4411. doors being closed. The court also said it would link a copy of its order to the Land Registry record alongside an expert report which identified the boundaries of Ms Zs property.. You should be able to find the team's contact details on your council website, usually within the housing . It is established case law that local planning authorities cannot withdraw and re-issue decision notices to correct such errors. Barnstaple To London Train, There is no discretion in that. Consequently, Mr X returned to court seeking an order for their removal. The councils excuse was that the impact of covid on the councils working practices and due to the council having cut staff. Routinely, the Ombudsmans office, when issuing its rulings, avoids identifying the complainants. But Regulation 122 of the Community Infrastructure Levy Regulations 2010 requires that these planning obligations must be necessary to make the development acceptable in planning terms and directly related to the development. Thursday to Sunday. Mr X also contacted Ms Z directly asking her to stop the trespass. This time, through a relatively minor boundary dispute between neighbours, the Ombudsman has exposed massive levels of incompetence in the councils planning department. The condition of the neighbours trees and vegetation. Complaint Resolution Team Croydon Council, Floor 7 Zone C Bernard Weatherill House 8 Mint Walk, Croydon CR0 1EA or email us at: complaints@croydon.gov.uk Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; We are open for pre-booked appointments only Communal cleaning: The landlord explained that the caretaker was scheduled to attend weekly on a Monday COMPLAINT 202006413. Removed all the trees they were not going to move !!! Water leaked from lights and into sockets, leading her to unplug her fridge to avoid electrocution., And reporter Hewitt said, Walking into that flat and seeing not just appalling, squalid conditions, but the fact that it was quite obviously dangerous and Fransoy was living there with her two little boys., The most angry I have ever been: reporter Dan Hewitt with council tenant Fransoy Hewitt in Regina Road in March. This guide is also available in Welsh (Cymraeg). If you need reminding, your response is now around 10 weeks overdue. The closure, which lasts until March 2017, follows a nine-month investigation into complaints of ASB and nuisance. If you feel that these rules are not being adhered to, you are advised to contact the council for guidance/to make a complaint. 1 Noise is one of the most common neighbour complaints Credit: Getty A year on from a Judicial Review into one of Croydon Council's planning department's many contentious rulings, when a judge issued a Court Order that confirmed that the development at 54 Arkwright Road is unlawful, and people are now renting flats in that building - at up to 1,800 per month - even though it does not have a valid planning permission. Complaints can also be submitted in writing or by telephone to: Complaints Resolutions Team. Perhaps we can apply for planning permission to excavate one? Enter your email address to subscribe to this blog and receive notifications of new posts by email. If you think your neighbour's making trouble because you're transgender or because of your disability, race, religion or sexuality, it could be a hate . Croydon Shire Council PO Box 17 Croydon QLD 4871 (07) 4748 7100 (07) . In approving application 20/00108/FUL, they did so based on a council officials report, the committee agreed that thereafter the director of planning and strategic transport has delegated authority to issue the planning permission and impose conditions and informatives. Our efforts were initially confined to another scheme at No98, which had been put forward by one of the more rapacious developers in southern Croydon, Aventier. The work of OConnell and Hewitt had done in 2021 what Cathy Come Home had exposed in the 1960s. According to the councils own complaints policy, we should have had a response to this complaint within 20 working days. The South Norwood protesters marched in support of the residents of Regina Road, a Croydon Council-owned block of flats that shocked when an ITV News expose aired recently. The Ombudsman says that the council has accepted its findings, and will pay Mr X 750 in recognition of his distress, time and trouble, and pay 500 to Mr Y, with apologies to both. Croydon Council. No thought for the environment, the local infrastructure, parking, GPs schools or transport. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. 15, Navrang Industrial Society, B/H Sarvodaya Petrol Pump, Sosyo Circle, Udhna - Magdalla Road, Surat - 395002, Gujarat, India. Show Deliberate delays by council officials in the processing of a formal complaint from a couple in their 90s has helped allow the unlawful demolition of a family home in Sanderstead and the start of development of a block of flats, in breach of planning permission. Would you please confirm that you have re-joined the Institute, or in the alternative, when you intend to finally remove any reference to your membership of the Institute from your Linkedin profile and elsewhere. Where to find Access Croydon. Three clicks and you're done. On the allegation of racism in the handling of Leroy's complaint, Croydon Council did not provide a response. A party wall agreement, covered by the Party Wall Act covers shared walls in between semi-detached and terraced houses, or structures such as the floors between flats or maisonnettes, plus garden border walls. He disputes that the number of complaints he sends to the council is unreasonable, and says the emotion he can sometimes show when sending them is a symptom of his frustration at feeling ignored by the local authority. Updated 16:31, 17 OCT 2022. Croydon Council. You can also make a complaint by: telephone: 020 8359 2000. writing to: Barnet Council, 2 Bristol Avenue, Colindale, London, NW9 4EW. After further complaints from the resident the neighbour was issued with a Section 154 notice by the landlord ' s Public Safety Team. We no longer operate an out of hours service, Births, deaths, marriages and citizenship. Tenants need to know who to contact when things are going wrong when their council isnt delivering services appropriately. There was understandable disgust and anger, from the Riddlesdown RA members as well as the long-suffering Newlands, that the council had left it so long before introducing this new excuse for the already totally unacceptable and disrespectful delays. The councils decision should therefore be revoked under Section 97 of the Town and Country Planning Act 1990. Image: Cleaner Croydon, CC BY-NC-SA 2.0. But it said this was a civil issue and as such not a relevant planning consideration. Residents of the block claim that Croydon Council had been informed of the issues but had not acted. https://insidecroydon.com/2021/10/05/director-of-plannings-bogus-claim-over-institute-membership/.