I received my confirmation # and there's a link to view my tickets. Use the, You can definitely purchase tickets online! I had a line of people behind me and had to by tickets again to get in. What is the Dress Code at Paragon Village? For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit, Yellow Tickets are valid for one admission to any movie. We charge a nominal fee per ticket in order to maintainthis service for our valued guests. Why do you charge a booking fee? Also, at theaters like this you can likely stop by a kiosk or at their concierge and use the confirmation number from your e-mail from fandango to print out tickets at the theater. Please check your local theater under the Ticket Pricing tab. I live in Florida and searched the movie theatre I wanted in palm beach gardens then picked my movie, my time, and my seat and purchased the tickets. What actions has Regal taken in regards to the coronavirus? FAQs You can check your gift card balance. PARAGON ENTERTAINMENT HOLDINGS, LLC'S "WIN A YEAR OF FREE POPCORN" SWEEPSTAKES, PARAGON ENTERTAINMENT HOLDINGS, LLC'S "ULTIMATE VALENTINE'SDATE NIGHT", PARAGON THEATERS THE BATMAN FREE SCREENING SWEEPSTAKES, PARAGON THEATERS THE BATMAN MERCHANDISE GIVEAWAY, PARAGON THEATERS DOG ULTIMATE PRIZE SWEEPSTAKES, LOTUS CINEMAS GRAND OPENING ULTIMATE FAN FREE SCREENING SWEEPSTAKES. How are state attorney generals everywhere not investigating this company?? *Excludes 3D and you must have your birth date registered. The Regal Crown Club program ("Crown Club") rewards movie lovers who attend movies at participating Regal Cinemas, United Artists or Edwards Theatre location (a "Regal Theatre").Crown Club members can earn credits when purchasing admission tickets (at the box office, at in-theatre kiosks, in the Regal Mobile App (the "App") or online) and concessions and can redeem such credits . Locations with military pricing available are listed on this page. Somehow I was a VIP member and they keep sending $5 coupons for accumulated points. You have the ability to waive the service fees on Fandango with AMC Stubs. Paragon Theaters offers discounted pricing for large groups of 50 and up. This was a horrible experience and customer service was none. I never got a confirmation from it and on my bank account it said it bounced back. Don't waste your money we all work too hard for it. How Does Fandango Refund Tickets by Email? When you call a recording comes stating they are busy and to call back later, the website chat you have an hour wait. Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask, Crypto.com, Gemini Wallet, Kraken, Binance, BRD Wallet and more. Here are the steps to getting a refund with DoNotPay: DoNotPay does more than just submitting your request. I finally happened to hit a movie a could actually use it on, and it won't take the code. Customer Service chat is the biggest joke. Is Your Popcorn Gluten Free? All Fandango rewards customer services employees very truly CRACKHEAD DRUGS like Meths, Rocks, and Cocaines. There Is Plenty DoNotPay Can Help You With! Basically, made one order over Fandango with A list, but during payment submission the website crashed. Area codes in North America. I am done with these RUDE and UNHELPFUL people. Any money or points on thecard will be merged to the account number you want to keep. Of course, they say the same thing as before and to contact Fandango. Enter the payment details you used for paying for the tickets, Choose whether you would like to send the demand letter yourself or have DoNotPay do it for you. How do I use Regal Gift Cards to purchase tickets? View number of available credits for your Movie Club account. This along with their surcharge makes them not worth the hassle. I'm now complaining to corporate Fandango is awful! The Chatterbox is always open 30 minutes before our first show with 21+ seating, and closes 30 min afterthe last show with 21+ seating available starts. Do You Sell Gift Cards? CDA Idaho. View Movie Club Payment Transactions. I've tried opening the ticket in IE and Chrome and they're coming up the same, no images or barcodes. R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). for each ticket they purchase. To receive a student discount you must currently be a student. For information about your membership, contact Fandango at http://support.fandango.com/, by phone at 1-866-857-5191 , or by mail at Fandango, 407 North Maple Drive, Suite 300, Beverly Hills, CA 90210; attention: VIP+ Program. There customer service is terrible. When I click the link to print my tickets, the page comes up only as text. Verification can help ensure real people write reviews about real companies. Do not waste your time purchasing from Fandango. Since I did not cancel my tickets before the movie the refused to refund tickets. Additional outside food and beverage is prohibited. If you are experiencing difficulty using your Fandango gift card, please contact Fandango directly at (866) 857-5191 and they can help resolve your issue. In order to take advantage of our special students discounts, guests must present a valid student ID at the box office. It cant be retrieved or turned into any kind of credit. Select a movie and showtime, and then proceed to purchase the ticket. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. however i was able to use my credit by loggin in on my laptop to buy tickets. Signifies that the rating board has concluded that the film rated may contain some adult material. In case you need a refund for changed showing dates or canceled shows but are unsure how to do it yourself or don't want to bother arguing with Fandagos Customer Support DoNotPay can help you out. If a guest is under 17 years of age, he/she must be accompanied (watching the film) by a parent or legal guardian 21 years of age or older. Their misleading and complicated website caused me to buy tickets for a theater in CA and I live in Idaho! While the decision to enforce the rating system is purely voluntary, the overwhelming majority of theaters follow the Classification and Rating Administration's guidelines and diligently enforce its provisions. My eyesight cannot handle 3D screen and I explained to them and they still did not want to refund me or give me credit score. Convenience fees cannot be refunded, but you can avoid paying convenience fees by joining, For tickets or food and beverage items purchased on our website or mobile app, you can receive a refund before the printed showtime. Will book directly with theater from now on (unfortunately owned by the same company as Fandango :-(. They would rather lose customers who have been using them for 10 + years than giving a credit. FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. How Do I Make a Donation Request? Thieves. Present the barcode on your phone to the usher at the theatre for admission. Restrictions may apply for Black, Yellow, Green, and Red Tickets. Gift cards can be purchased at all or our theater locations or online byclicking here. When Fandango works, it's fine. You can do this from your web browser. For extenuating circumstances, please consult theatre management. Here is just a fraction of what we do best: We have helped over 300,000 people with their problems. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. Minutes. No, you cant. Did not know this until tickets were refused at Idaho theater. You bet. When it comes to the tickets purchased for a special pricethey are nonrefundable. It was their systems error that caused this entire issue! They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company. What is Your Rated R Policy? If you are experiencing difficulty using your Fandango gift card, please contact Fandango directly at (866)857-5191 and they can help resolve your issue. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I contact AMC. I recommend no one to use this website. Thank you for your purchase. The ease of using Fandango was easy. *3D Upcharge. Do You Sell Group Tickets? Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions. They would not refund my money although I did not attend the movie and they will not get you in contact with management or anyone other than whoever you get on the phone or by email. Bought 4 tickets using a gift card & balance going on my credit card. Note: Admission policies may vary by location due to state or local ordinances. What criteria do they use? Select "My Tickets" to see your upcoming movies and showtimes. They probably make more money scamming than selling tickets!!! We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. Did not receive the confirmation email until 1 hour after the show started. It is Regals policy to support the MPAA ratings system to the fullest extent possible. You can receive refunds for tickets up to 60 minutes before the showtime. Children 6 and under are not allowed to attend Rated R features. If you need assistance for any reason, please ask one of our theatre personnel for assistance. Precious metals are still not accepted. Can a rating be changed? Fury of the Gods: The IMAX 2D Experience, John Wick: Chapter 4 - The IMAX 2D Experience, My Neighbor Totoro 35th Anniversary - Studio Ghibli Fest 2023, The Journey: A Music Special from Andrea Bocelli, The Metropolitan Opera: Der Rosenkavalier, The Metropolitan Opera: Der Rosenkavalier ENCORE, SPIRITED AWAY: Live on Stage - Studio Ghibli Fest 2023, Ponyo 15th Anniversary - Studio Ghibli Fest 2023, The Metropolitan Opera: Don Giovanni ENCORE, The Metropolitan Opera: Die Zauberflte ENCORE, Kiki's Delivery Service - Studio Ghibli Fest 2023, Nausica of the Valley of the Wind - Studio Ghibli Fest 2023, Castle in the Sky - Studio Ghibli Fest 2023, The Wind Rises 10th Anniversary - Studio Ghibli Fest 2023. We charge a small convenience fee per ticket purchased on our website and mobile app. They tell me it isn't their issue and to contact AMC. Enter your email address and the confirmation number. I e-mailed. To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. AMC Gift Cards purchased in the U.S. and gift certificates purchased in Canada are non-transferable. Most new releases are considered a Special Engagement, but check movie times and tickets for your. To receive a refund from Fandango, please contact them at least 2 hours before your movie showtime at 1-866-857-5191 or request a refund through Fandango's customer service form. How to Request a Fandango Refund the Easiest Way. Here are 8 tips for writing great reviews. Paragon Theater's VIP Lux Box seating are the only recliners in the auditoriumswith a QR code that when scanned will allow our guests to order concessions/food/or drink directly to their seats with table service. AMC gift cards that start with 6006 . Can points be added for movies I saw before I registered for Diamond Rewards or if I forgot it? What is Considered a "Holiday" in Terms of Exclusions for Discounts on Ticket Pricing? What is theDiamond Rewards Loyalty Program? Extremely hard to get a hold of once purchased. No, you cant. Not your exact scenario but I once had a fandango transaction time out mid purchase and never got a confirmation number. Download the latest version of the Regal Mobile App. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. Wrote to them to get refund, no answer. AMC will not convert a paid ticket to an alist one. However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. It usually takes about 72 hours for the Customer Support team to respond to your query. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. This is a small fee the company uses to cover some expenses they are left with once they complete the refund. FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. I used Fandango to purchase tix for the new Star Wars movie. DoNotPay can help you save big bucks on all lifes trifles! Because all Fandango rewards customer services employees want hold their moneys to spend the DRUGS to smoke for high and high for all day and all night. I selected a theater and movie and went to checkout. Purchased my tickets for Sat and didn't realize the system selected Fri. For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. When I wanted to return one of a group of tickets hours in advance of a film, I was told I would have to cancel and reorder the entire groupcould have lost the seats I had by doing that. If you have any further questions regarding Fandango policies and procedures, please visit fandango.com for more information. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. $70 spent and had to purchase new tickets to see the show. I was about to purchase when the screen went blank. They probably make more money scamming than selling tickets!!! Note: Admission policies may vary by location due to state or local ordinances. Children under 3 are free except in reserved seating and recliner locations. All AMC Classic, AMC and AMC Dine-In theatres in the United States will honor AMC Gift Cards. Companies can ask for reviews via automatic invitations. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. for proof of age for each additional ticket being purchased. Online orders can be paid with Visa, MasterCard, American Express and Discover. We are phasing outour cards and moving to a virtual rewards program so it is unncessary for you to have a card. Online orders can be paid with Visa, MasterCard, American Express and Discover. As it takes up to 72 hours for you to receive a response, you can submit your query via. In certain markets, film studios sometimes allocate films among theaters in that area. You can receive refunds for tickets up to 60 minutes before the showtime. Can I Get a Fandango Convenience Fee Refund? We are proud to partner with studios to promote feature films and will run giveaways and social contests. I checked my email with no confirmation and purchase history on there website. Did not receive the confirmation email until 1 hour .