For special food requirements you may notify Customer Service at customerservice@xcaret.com or ask our hosts at the entrance of the park, they will be happy to support you. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico, This is the version of our website addressed to speakers of English in the United States. I had been in touch with Claudia, a guest services manager, prior to arrival and brought up my concerns afterwards, but I only got a response of "I recall offering a resort orientation the day of your arrival which was respectfully declined since you wanted to share time with your friends." The photos of you and all your companions in a single package for you to fully enjoy your visit. Yes, you can buy with someone else's card as long as you provide at the Parks ticket booth and on the day of your visit: a copy of an official identification of the owner of the card, and copy of the credit card or debit card that was used to pay, in both cases copied by both sides and signed by the cardholder. I live and work in Quintana Roo and I dont have IFE. This hotel features a restaurant, a 24-hour gym, and a bar/lounge. We dont recommend the use of flip-flops or Crocs. It was prompt and comfortable. Wyndham Boston Beacon Hill. Learn all the information in our Privacy Notice. The food is really good. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. A snack bar/deli, a lobby fireplace, and express check-in are also on offer. Carretera Chetumal-Puerto Jurez, Km. In Hotel Xcaret Mexico we do not say goodbye, we say see you soon! We were swimming in an area by one of the restaurants (Las Cuevas I think?) Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies and flavored fresh water). Free Cancellation. Ruble (RUB): Visa, Mastercard, Diners, Discover, JCB and Paypal. I can see them but they all say sample on the and not able to download. A homage to the best artists from Mexico in an adults-only All-Fun Inclusive experience, that welcomes youngsters older than 16 years old. I'm allergic to gluten, is there anything I can eat at the restaurants? This was my second visit to Hotel Xcaret and it was no less breathtaking than the first time. Col. Centro, Playa del Carmen. Traveling on business? Paid for in US $ we received the hotel photos only. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay If it doesn't, for their own safety, they won't be able to do the activity. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Xel-H Months without interest, only with major participating bank cards issued in Mexico. I mentioned in the fans of Hotel Xcaret Facebook community that one employee impacted my vacation tremendously and I dont know his name. On your PC or Mac the downloaded photo is automatically saved in the downloads folder. How do you remove the watermark from the photos? If you chose transportation to the parks but the hotel you are staying at is not in the list, you can call Customer Service or send an email to customerservice@xcaret.com. A 2-park package to enjoy the most authentic side of Mexico at Xcaret. Sorry, we dont have Travel agents discounts in Xplor. Yes, however the park is made with stone floor, has many slopes and wet surfaces, which makes difficult the movement for people in wheelchairs. When purchasing the Photo Pass product, visitors to the parks and tours by Grupo Xcaret can use all the AutoPhoto points at the park(s), the pictures by photographers (including recreational activities), or both. Photo Pass Xenses; Get my admission to Xenses. ", A verified traveler stayed at Club Quarters Hotel Faneuil Hall, Boston, "The rooms were clean and very beautiful modern chic. It does not include photographs of dolphins activities, Photo Drone, Photo Xunset, or archaeological sites. If you visited our Parks: foto@xcaret.com
We invite you to join our program of using biodegradable and chemical-free products! Copyright Experiencias Xcaret Hotel S.A.P.I. DoubleTree by Hilton Hotel Boston Bayside - Boston. 450 Summer Street, Boston, MA, 02210. They are encoded directly from cameras with high resolution. Business travelers can take advantage of the business center. This change is valid only 24 hours in advance. 10 Ave South 10, Playacar, Playa del Carmen, Constituyentes Ave. LB, Gonzalo Guerrero, Playa del Carmen, 5th Avenue and 34 St. North, Playa del Carmen. Once we receive your request we will proceed to complete your refund which will appear on your credit card statement within the following 15 to 20 working days. You can also enjoy more vacation time, having special access in our ticket booth express, for purchases made on Internet or Customer Service. We thank you for the time invested in sharing such warm comments with future travelers around the world.We hope this will be the first of many more visits to come! Sorry, the tickets for any of our attractions are not transferable. We strive to communicate our brand through thoughtful and warm service, ensuring our guests take only the greatest experiences with them. de C.V. Xplor park is the most amazing park that will take you to enjoy adventures across the maya jungle on amphibious vehicles, swim and float in underground rivers and flying the sky on zip-lines. Euro (EUR): Visa, Mastercard, American Express, Diners, Discover, JCB, Carte Bancaire, Paypal, Sofort and iDeal. However, you are not to worry; your helmet is equipped with a built-in chip that activates the cameras that we've installed for you as we go along. Above and beyond customer service! Solidaridad, Quintana Roo, Mxico. To purchase the photos of your dolphin swim experience, contactwww.delphinusworld.comor to the Customer Service phone numbers (998) 206 3304, 800 DELFIN (800 335 3461) from Mexico or toll-free from the USA and Canada at 1 888 523 2230. 1.- Enter your download code. Saturdat to Sunday from 9:00 to 15:00 Hours. What happens if I forgot my download code? New activity: Underground Expedition. The free buses with unlimited access to the park saved us probably $1000 by itself. I also requested a king size bed (I was proposing on this trip!) I would make a point to visit whatever bar Adal is tending the next time I visit. In case of foreigners living in Quintana Roo, FM2 and FM3. (01152) 55 4163 7327
The best of a home combined with the best of a hotel. While buying your ticket online, a list of hotels where pick-up is available will be displayed. If the person making the payment is not the same person who will visit the park, it will be necessary to present the following documents at the ticket booths: No, the park does not have a daycare. We are experts in creating unconventional experiences making your event extraordinary. From Monday to Friday from 7:00 a.m. to 12:00 a.m., and Saturday and Sunday 7:00 a.m. to 10:00 p.m. Local Time. An all inclusive resort surrounded by natural beauty Occidental at Xcaret Destination***** is an all-inclusive hotel located in the heart of the Riviera Maya. Indeed, a great endorsement of our commitment to provide exemplary service to each and every guest. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free WiFi. In our venues, life merges with art. Two circuits of 3.1 miles of jungle and caves driving an Amphibious Vehicle. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. What types of files are the photos that are downloaded? Monday to Sunday from 9:00 a.m. to 6:00 p.m. (EST). I felt like it was paradise on earth, and I am sad that I am not sure anything else will compare to it in the future. Your best memories of Xcaret Have a wonderful day visiting the Xcaret parks and spend moments full of fun. Outside Mexico. Each photo downloaded is a JPG file, and the videos are MP4. Due to the nature of the product we offer, you always have the possibility to view the photos.
What is the distance between one activity spot and the other? Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. Speed doesnt go higher than 19 mph. It didnt matter if he was cleaning the pool or checking chemical levels he smiled. 1.- Enter your download code. For further support information contact our photograph department at foto@xcaret.com. You can also enjoy the rivers without swimming in other activities like Rafts or the Underground Expedition. Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to to Hotel Xcaret Mxico.Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We look forward to welcoming you back to Hotel Xcaret Mxico on many more occasions.Sincerely yoursJorge DucoingHotel DirectorHotel Xcaret Mexico. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. We recommend you get here early so that youll have time to do everything and also, to make the best out of unlimited consumption of our energy-boosting buffet and drinks. Hotel Xcaret Arte is located in front of the Caribbean Sea, next to Hotel Xcaret Mxico.-15 minutes away from Playa del Carmen-45 minutes away from Cancun International Airport-45 minutes away from Tulum Address: Carretera Chetumal - Puerto Jurez, Kilmetro 282, Solidaridad, 77710 Playa del Carmen, Quintana Roo Yes, when you go to the restaurant, please inform your host about your dietary requirements and the chef will advise you on what to eat, or prepare something special for you. We had a great time. You don't have to worry about your phone or asking ppl to take pictures for you. Rest areas, dressing rooms and restrooms. Take advantage of the business center, free WiFi in public areas, and free airport shuttle. The Underground Expedition is an 800-yard journey through underground rivers, caverns and jungle paths, and the entire circuit inside the Stalactite River Swim is 437 yards long and average temperature of the water is 75 F. Good location. The price of admission to XPLOR Fuego All Inclusive is $ 109.99 USD, but for all purchases made seven days prior to your visit on www.xcaret.com or www.xplor.travel you can benefit from a 10% off the regular price and a 15% off purchasing 21 days or more in advance.