The status says no longer consider for the position. Problem-solving and dispute resolution are critical skills to possess on the team at Kaiser Permanente. The hustle and bustle of any position in healthcare can be very demanding and your interviewer would like to know if you can appropriately handle the stress related to this job. I am warm-hearted, responsive to my patients' needs, and always empathetic to others. When have you had to adapt to change in the workplace? Tell me about yourself. Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (58) Medical Assistant (49) Customer Service Representative (49) Intern (44) ", "I am happy with what I do as a pharmacy tech. 1 / 41. I am currently pursuing my MBA to help advance me into a leadership position later in my career, and I'm hopeful that opportunities will exist down the road with Kaiser Permanente when I am ready to demonstrate my ability to lead. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. In looking to hire you on their team, your interviewer would like to ensure that you are set up for success from the start at Kaiser Permanente. I had to submit my previous procedural logs and take a test. This shows the interviewer that you've done your research and aren't answering vaguely. In the end, their participation ensured that all departments that this decision would affect had a say in the new process. I believe that, if asked, my colleagues and supervisor would say the same about me. The chatbot function asks candidates about the basic skills and experience necessary for the job and can also answer basic questions about the job, salary, and other aspects. ", "Do my job and do it right. Once developed, I researched and put out contact to users of the systems and we saw a great response rate to the survey. When we become working adults, it is this fact that can help bring many ideas to the table in a work environment. Patient care requires a strong amount of compassion, and Kaiser Permanente strives to provide compassionate care to their patients. Highlight your ability to be responsible when it comes to related administrative tasks required for this role with Kaiser Permanente, even if the role you are interviewing for isn't in a clinical setting. I have a full understanding that different cultures and beliefs can bring a team to its full potential because no stones are left unturned when new ideas are being thought of. To get at your ability to do this, be sure to read through the job description thoroughly prior to your interview. No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. Submit as soon as possible so that you will have more time to gather the required supplemental documents. Ensure that your answer does not include a factor that would make you appear unfit for the job that you are interviewing for and reiterate how you effectively handle this stressor in your work. Are you the creative member able to think outside the box or more of a logical analyst able to keep the team on task? ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. ", "The people on the frontlines of a business are vital to the success of any organization. But being confident in my abilities as a newer worker in our field, I am very comfortable starting at the entry-level of pay for this position and working my way up with experience. Discuss the reasons why will you be great at this job. where i concurrently pursued a degree in both nursing and biological sciences. It's professional to take a few minutes after an encounter like that and let those emotions come and go. I understand that it's part of the job. I had 2 interviews with kaiser received and offer within a week. But I don't want you to be surprised by the information. If I promise any follow-up to my students, I do so in a timely manner. If it is fair to ask, can you talk about the type of environment I would be joining at Kaiser Permanente? My ideal environment is organized, collaborative, positive, energetic, and encouraging. Also, I am organized, bilingual, and I have pharmaceutical knowledge. Have a question or concern? These relationships are created from the ground up. We wanted to create a resolution with this person. Kaiser Permanente is an extremely large and diverse organization and their hiring managers are looking to piece together teams that are diverse and well-rounded. When I hit my 20's, it was so important to me to learn about other cultures. I take the time to listen and reflect back to ensure that I am providing the best care possible. "A bit about me - I love to travel, read, and conduct research. I carry around a notebook and write down important facts if I think there is a chance I will forget them. Takes notes when I have to and double-check my work to make sure it's done right like typing prescriptions. If I am offered a position with Kaiser Permanente, you will never find me to be disorganized! This approach has greatly reduced in-house issues related to communication. Prior to your interview, it will be important for you to research the role you are interviewing for and put some thought into how you will be able to deliver the best service to those you will be working closely with. These go above and beyond what it means to provide compassionate care. The staff wanted to start double-booking patient time slots. Using a text messaging system, health care giant Kaiser Permanente signs up more than 11,000 of its neediest California members for government subsidies from CalFresh, so they can buy groceries. You've done well by answering diplomatically. If hired at Kaiser Permanente, I would prioritize learning the inventory and ordering procedures for this unit upon starting. This is an impactful example that you can make even stronger by more thoroughly explaining what you considered when working to diffuse the situation. In the future, I will like to be a PA and help more people.". I discussed with hospital credentialing and became the first PA proctor in our Heath system. I've cleaned up your answer slightly to more successfully deliver your message. I interviewed at Kaiser Permanente Interview 4 Rounds of interviews: 1) interview with the recruiter 2) panel interview with the team 3) leadership interview 4) case study interview I think the challenge is scheduling- this is a lot of time to go back and forth with one company. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted with other tasks. I have been working on it by asking for help; if I'm helping the pharmacist, I ask another tech to fill or input.". If you can add in a little bit more about your education, that would round out your answer nicely. As the manager, I knew I could not let this behavior continue. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. Depending on the role you are interviewing for at Kaiser Permanente, a majority of the work could be in a team-based environment. Well done! Last, I adapt to the individual. "My team is made up of great communicators, whom I have trained to take every piece of information and break it down to the simplest factor. "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. They want to know that your passions align well with what Kaiser Permanente is offering. When I went to continue my rounds, another patient had tried to get out of bed to make it to the bathroom and had suffered a fall. Your interviewer will be looking for you to own up to your mistake and do what it takes to correct it. In asking this question, your interviewer wants to get a sense that you will bring the ability to build strong relationships to Kaiser Permanente. Your interviewer would like to know how your communication skills have benefited your team in the past. We also raise chickens and goats and have a couple of horses as well. List several ways that you receive your industry knowledge and stay on top of trends. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction. We now offer a text messaging program to all Kaiser Permanente members (standard message and data rates may apply from your wireless carrier). I love working with like-minded people who set challenging goals for themselves. Consider the skills and qualities that help you successfully face problems on the job and be sure to reiterate them to your interviewer. I greatly value diversity. I have trained myself to adapt my communication style, so a patient gets what they need. I have worked well with diverse co-workers and believe I will be a good fit for Kaiser.". My coworkers and patients always have an easy time talking to me and bouncing new ideas my way. I also help the pharmacist manager every year when there is inventory and make sure it was done right with nothing missing and control inventory when we come at 9 pm and count all controls.". Behavioral 3. ", "Knowing that I wanted to pursue a career that involved healthcare and science, I received my bachelor's degree in cytotechnology from Thomas Jefferson University. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Written by Ryan Brunner on November 21st, 2021. I am registered at powerpack.com, where I get emails with anything new that happens in the medical field. Discuss with the interviewer what you would expect for compensation if offered this position. Your work history sounds strong, and it seems as though you are very loyal to your work. Talk to the interviewer about your preference when it comes to teamwork or working individually and be sure to avoid pigeonholing yourself into one particular scenario (ie: I only like to work by myself). If possible, pick a weakness that is not a core skill for the position you are interviewing for. I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. Most interviewers will interpret a cliche response like that as dodging the question. With most large organizations operating compensation under a pay scale, talk about your willingness to start at the bottom of the pay scale and work your way up if you truly can agree to that. Discuss with the interviewer what you think you will need to deliver exceptional service in this role. Never being complacent, my creative thinking and project leadership skills will serve your organization greatly. "The part of my career that brings me the most stress is when the schedule is running behind due to many different factors. Being able to adapt to change in the workplace is an essential skill to possess because change is inevitable at Kaiser Permanente. When talking about how you would fit with the company's cultural values it's important to emphasize that you know what those are by stating them. It's great that you are working on asking for help from a variety of people when needed. We all come from different backgrounds, different educations, and different points of view and I truly respect the views of all people to help our team function at its best. I also dislike when the morale of the lab is low. I am an attentive listener and a compassionate caregiver. During my training, I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia. My idea was to talk to users of EHR systems at all levels. 1 / 41. This question is an opportunity for you to discuss community service types of activities that you hold near and dear to your heart and any efforts you have been a part of in your past. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. In asking this question, your interviewer would like to know if you can adequately handle being the bearer of bad news. I am a very energetic, positive person who would like to contribute to a healthy, collaborative team.". As a successful nurse, at this point in my career, I got to where I am at today by providing the best customer service in the clinical environment by building great relationships with my patients. Using a real-life example of how you improved a relationship with a difficult coworker or patient gives the interviewer a glimpse of how your strategy pays off in real-life situations. We've all had those tough cases. "I have a clean criminal record and am happy to comply with any background check you require of me for this role. Talk about the importance of a diverse team and give examples of a time where you thrived in this type of environment. As well, talking about any journals you subscribe to or any groups/societies in your field that you belong to can also win over your interviewer. Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time.