It has so far been a colossal waste of time. Too much creepy stuff going on with technology. Size: Neck 14.5 Tasso Elba. People are so rude. So there are people on poshmark who will bleed you dry if you let them and there are people who will lift you up, dust you off and help you on your way. Out of the blue they sent me another label. Lmao! Why in the world would I need a store credit for a store where my account is suspendedyeah makes no sense to me. Hilary, I am so sorry this has been your experience as a seller. I dont know how they can look themselves in the mirror. A punitive feedback system totally biased towards the buyer. Joke-mark. Poshmark should look at your selling history, there is no way a seller would send an item with holes on it and literary, obviously, used after selling 100 new and high quality/5 start rated items there is no way on earth that we as a seller would do that. I dont care if my buyer gets her money back, but not sure how PM does that with a bundle, if they have to return the whole bundle or not. Hi, I came across your post and loved it because it describes how I feel with Poshmark. I tried to explain to Posh why would I send a dress like this with snags knowing this would be the outcome?!!! They sided with her. Select Account Info. I just joined poshmark. Thanks for the comment and congrats on opening your Shopify store! Poshmark ruled in her favor. Especially woman to woman! Your Poshmark account will then be deleted. I dont have time for social selling. No Real Protection For the Seller. If so, they will open up a case. Your offer will be sent to all Likers and youll be automatically entered to win, talk about a win-win. I think poshmark wants you to do all the work, and after sharing, it seems no one even sees it. I even posted HOW to use a low heat steamer on the top! I was so sad to read all these experiences above, I too love my followers and have actually made some close friendships via Posh but it looks like it is time to move to another platform. Remember it all probably started because youd rather have the cash than just donate it, so consider it a bonus. Well duh they are used. I thought I was doing a work from home business, but really, many of us are working for cents rather than dollars. I recently found a couple of buyers that made me rush to send their packages, only to give me a 2 star rating because the item , in their opinion, wasnt as described. Last week I made four offers and they were all accepted. Im a slave to Posh, a cog in the machine. I dont have time for that and I have perfect five star rating on over 100 sales. So now Im out the product, the sale money, the return shipping, and any future sales because the item is basically trash. They openly discuss their light assets model carefully avoiding any discussions about the pitfalls: https://seekingalpha.com/article/4497193-poshmark-inc-posh-ceo-manish-chandra-on-q4-2021-results-earnings-call-transcript. Thanks!! Ebay on the other hand is more customer base than seller base. After November 16, 2016. Its really too bad because what started out as a great way to sell my designer stuff that I no longer use, has now become a wild west market of crap and dishonest people. I received no reply, but she now has the jacket marked not for sale. I always check items very carefully before listing, If I noticed anything wrong with it I wouldnt of listed. They get 30 days to review. My account was locked again, and I was told it wouldnt be reinstated. And forget about offering gallery-quality jewelry on Poshmark. I have been pondering over the idea of whether or not accept the return, but it appears from what I have read here, I might as well fart in the wind. Press J to jump to the feed. designer vs non-designer, hip/cool stuff vs regular stuff, vintage vs contemporary). I actually tried Mercari for a while but all I got were seriously lowball offers on all my stuff (like $3.00 lowballs). If its working for you, by all means stick with it! We've also created a few custom badges below. But after sharing, liking, and following others, there doesnt seem to be much return. She charged me 250 .I get the wig and its horrible,there are threads hanging out of it,its just not what the picture that I ordered looked like. I also use Tradesy. People have commented how cute their packages are when they arrive. I mean absolutely every single thing complete with order numbers, photos, love notes and all. So I wrote back to look at my pictures and if you knew me I would never do something like this! Welcome to #thePoshLife, a blog by Poshmark! I just sent a package on Friday and, I assume because of Christmas time, the post office hasnt scanned the item yet. I will move to either Ebay or Shopify. I ask for a supervisor to email me or for them to give me a corporate number and I get a lengthier email from Posh threatening to shut my account for selling fakes. Create an account to follow your favorite communities and start taking part in conversations. You can delete a Poshmark account easily on either the desktop website or mobile app. Emily, thank you so much for your comment. Because my insurance deductible is too high and Im trying to get that paid so I can get medically necessary procedures done! What boils my blood is the one star rating (and mine were all nwt!) What they really mean is exposing this activity breaks down the trust and integrity of users. I find myself having these same issues. Your closet isnt shut down. I for one take pride in getting quality products, taking nice photos etcbut I feel so irrelevant at the end of the day because I havent gotten much done. The worst for me was selling an amazing dress at a very low price just to get something out the door, packing it carefully and attractively, shipping next day only to receive a needs work rating two weeks later for no apparent reason. They tacked on $35000 on top of my real earnings. She hasnt sold anything yet from her closet. i will be for now on or only going to sell locally and hand it off in person! But I had sent about 5 items just previously to sending that dress and one after the other gave me 5 stars and glowing remarks!!! The buyer opened a dispute claiming its not as described and is broken. So now trying poshmark and sure enough had my first 5 dollar offer. This is so amazingly true and also why I stopped poshing a couple years ago. Im so grateful I found you and all of these comments after having my first 2 and last 2 poor experiences on PM last week. The Cancel Order button never appeared at the website whenever I tried to cancel. I recently found a listing for a Kate spade jewelry box that the poster calmed was orginally 100 dollars that she was no selling for 75 dollars. Looking into it now and will be following your journey too. Thank you for sharing. There were two very nice ladies who posted on my closet, offering to help if I needed it. I either interacted with folks that have drank the Poshmark kool aid and are delusional and in denial or folks that do recognize the deeply flawed issues about the company, but dont care enough to put any energy towards calling them out. They always said work it out with the buyer. Got tired of receiving my good stuff back damaged! Dont get me wrong, a LOT of people have great success on Poshmark, and you might end up being one of those people. Happy selling to you all! I have to respond because Im a big shopper. I tried to search up on Google to see if anyone else has had this issue and so far there has been a few, their responses were either too Relist all the listings or go to (my size) and edit that. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Be cautious!! As a very small time seller (only my own high end closet items), I spend a lot of time photographing and always ship same day. Their messages are also gone now too. Its finally here! I have a Shopify shop (still under construction). I dont like linking my private bank information, I simply do not trust apps enough to provide such sensitive information. Im not sure how much longer it will work for anyone. Thank you. Join. That should keep you in good standing with Poshmark, and give your items the attention they deserve. Sent it to her after the weekend I get a note saying it was damaged and she wants to return. There customer service is horrible, especially for what they charge! And I clearly listed the dimensions ::sigh:: Its exhausting dealing with rude people that dont care to read the description, like you mentioned. I simply declined, since I had enough experience through my clothing page to know theres no winning THAT fight. I took all my items (some cost $495.00 NWTs to my neighbor). Its not worth all the time Im spending on Poshmark for lowballers and crazy people like her. Its takes waayyyy more time maintaining an actual store than Posh! I posted about 54 tems a week ago and no sales. I certainly dont miss low ballers. Best of luck and keep me posted! I sell ONE or TWO items per week. I have photographic proof of how my item was sent and told them I will file with AMEX since they will protect my resale of this bag that I purchased using their card. Yes huge time suck, and if you do not put in the time no sales. I did let my Poshmark regular buyers know that my closet had moved to ShopStylaphile.com. It just baffles me how people can do stuff like that! How they monitor thousands of closets is beyond me. There JUST IS NOT A MARKET, unless you want to work for $4 an hour. 1% of Poshers (being generous) are knowledgeable enough to authenticate anything. Is this normal? hello?) Posh does nothing dor its sellers and it is super time consuming. I can deal with that. To get out of share jail, you need to stop sharing for 24 hours. And there are some really nonsensical things about the site. Select QR Code. Clearly, it was more than just share jail. Not so. I also had emailed Poshmark about using a windows phone and not being able to use their app, they never responded, that tells you a lot about Poshmark right there. The pictures the BUYER had submitted showed HER with a knife or sharp object sticking thru my jeans and ripped the stitching. Use this feature to: To get started, simply go to your Account tab, tap My Seller Tools, and select My Sales Report. And dont even get me started on the wholesale portal! $300 down the drain. Can you make anything out of all this?? Ive had a great deal of success on both. People rarely ask me questions because I include very detailed notes about each items features and condition, along with any fitting recommendations. So I talk to this girl who started making human hair wigs because shes a cancer survivor and needed them for herself. When she received it, she filed a case with Poshmark help stating that the zipper didn't work. An interesting fact that my friends have pointed out to me regarding Posh (which is why they will never sell or buy from them): Chances of wanting several items from one closet is rare. I had 32 listings on poshmark and they all disappeared at the same time. It was brand new!! I am bombarded with party invites daily and my time has been wasted further wasted. I came across a whole network of victims within Posh after nearly being scammed by Julie. As far as online frustration I feel ya! It slows you down a little, but it has saved me on enough occasions for it to be worth it. I had sold a few BRAND new items even enclosed in package- and gotten one stars saying items were more than used. I have more luck selling on IG, its a great community, and would like to look in to Tradesy. I have no idea how anyone can keep up with that. Very disheartening because a gorgeous dress is ruined! Or you could open your own online store on BigCommerce too. I encourage buyers to ask questions. I do not want to have my items listed on any venue that will not protect its sellers. She has accused me of blocking her purchases, of sending other poshers to harass her. Everyday Im getting tons of followers, likes, and shares a day but nobody buys. She has them numerous emails with all relevant details and it has met with no response. Hi @thetokensoul. (I suppose thats a response I should have expected from a young girl with very little sense of responsibility) Well I wrote back and said there isnt anything in my closet for sale so Im not sure what you removed??? This article seems to bring to attention the Seller experience, but for myself as a serious Buyer, rather, there are too many ongoing occasions where the Seller accepts my offer and then 3 days later flippantly cancels with no cause for cancellation to the Buyer. I've been selling on Mercari for 2 months. I think I will check out Tradesey and maybe your idea as well . Ridiculous amounts of time finding, listing and sharing until my fingers are numb. That didnt happen, either. The bag is 100% authentic. Poshmark has a cultic following like Amway did. Sales final and as is with description. The parties. I very much mind working hard and long just to thwart scammers and thieves. Im also happy to read the comments here regarding other sites because I dread eBay with all the waiting while PM seemed quick, but if I must, Ill go back there and try Shopify. When I contacted them they said that the fine print states you cant use free shipping with referral codes. Not really what I was looking for doing with my time (I actually have a full-time job). An thats what this women did !!! even if its new with tags 99.9% bought it off the clearance rack and are trying to sell it at MSRP!!!! I didnt mince words in my complaint! Great minds! Get the badge! You're not the only one who's had their listings vanish but to figure out why, you gotta contact Posh. When they do send a question, I respond quickly and thoroughly, and I dont feel as if Ive wasted my time if they dont end up buying. I find I couldnt make a profit on a lot of items due to the item being $20 $30 dollar items and then if you add the $ 6.79 the buyer is now paying almost $30 $ 40 dollars for a $20 dollar item or rather not because they wont. You can access it here: https://shopstylaphile.com/products/ebook-how-to-ditch-poshmark-and-start-your-own-e-commerce-business. People called you a whore because you declined an offer?! Thanks for sharing new ideas. Goodbye to my consideration for Suggested user now for another few months. Outside all the reasons most of the comments have said- mostly scammers, rude people and the absolutely worst customer service in the history of online sales I mean, honestly when its worse than eBay, that is sayin something, I think that its really being overlooked just how much Poshmark is expected to consume a persons life just to sell a $35 skirt, pack it prettily, rush it to the post office, wait for someone to get off their ass and accept it while praying they dont ding you with less than 5 Stars. and who is CLEARLY either: 1. pulling a bait-and-switch with her own damaged bag (again, in her one photo, you cant even see the entire bag, whereas I have 8 photos of my bag in the listing) OR One girl told me Im working on a competitive app that will do just that and more! Also, a lot of people have luck selling on Instagram. Anything in dealing with the public is going to have problems but certainly having those people asking you to model something would be the straw that broke the back for me I wouldnt have anything to do with them I wouldnt even answer them but I was having many questions about how the site function and Im glad I came across your experience. Sounds like a lot but its not. Thats why I wont sell high end purses or shoes anymore Bc people pick on those the most as Ive seen from posh friends. It was in perfect condition. Most likely they are getting discounted ship pricing and earning on ship price also. I bet I have spent 8 plus hours a day on there sharing and all that other nonsense. There is a monthly fee to set up your site on Shopify of around $30. Thanks I was finding people on poshmark and ran across your closet to follow . I think I may have had my last straw moment, as well. If Poshmark didnt protect itself from spammers, the platform would be ridden with bots and wouldnt be the healthy ecosystem it is today. Hi! I am completely disappointed and how PM has handle the situation and will not sell on their platform anymore. Theyre returned to me DAMAGED by the buyer- she STOLE the CC logo off the side of the sunglasses (she actually scratched/gouged it out with some sort of tool) and popped out a frame, cracking it. Hi! Almost not worth trying to sell. A Posherpurchased a very unique top from my closet. If the gray Shared Successfully banner doesnt pop up, youre in share jail. But I guess some people do think there used stuff is better then others same used stuff . I was all over that jacket while I was packing it, using tissue and stuffing the sleeves with tissue, then putting into a clear sweater bag like you get from dry cleaning. Ok, I get it. Endlessly. You certainly dont see anyone sending $5 offers to Macys, Target, or Zara, do you?. Although its taking some time, I am moving the inventory, and due to Mercaris fees and shipping, Im making more than I ever did on PM and I spend very little time! I do think Poshmark needs fine tuning and as far as i see they are still working on this site to fix the things they are lacking in. My first item ever listed. Or buyers that damage the item on purpose. But when I found myself blocking people all day long, I just stopped accepting offers period. The seller has just as much to lose as the buyer. I only last a couple of months before I closed up shop and headed back to eBay. First of all, dont communicate with someone outside of the Posh app. Major Time Suck big time !!! Hi Stylaphile, . Go to your closet page and share an item to your followers. Who needs that aggravation anyway. Thank you so much for getting back to me. I feel like there is nothing to stop a buyer from damaging an item and claiming the item is not as described. Its obvious Poshmarks main intent is to earn money primarily for themselves, and thats mine with my closet. My advice would be just to cut your losses with this buyer and block him from ever buying from you in the future. dont feed into all the games that are being played on Poshmark. Im getting so tired of people not accepting orders just because they couldnt bother to read, not to mention the rudeness when products dont fit them! The sellers ask higher prices on their used items because Poshmark takes 20% of the sale amount for their own fee. So, I quit and went to eBay. Ive had friends try it on too with the same comment. Ive heard a lot of similar complaints about fakes being sold on Poshmark. just the dress. In both of those cases, I had Posh cancel the orders and let the buyers keep the items for free because it wasnt worth it to me, but really if a case is opened against you once in every hundred sales or so thats not too bad. Im sure she just didnt like the item and wanted a refund. The return was actually denied by Poshmark so Im definitely thankful to be done with that mess!! 1. I guess she didnt realize that I could cancel the order on my end, but now I have to relist everything. I want to be able to ask the lowest prices possible and this 20% commission would force me to jack up prices in order to make a small profit myself. We are such a big trailer town food trailers, etc., that Im looking into a resale clothes trailer!!! Me and poshmark have a love hate relationship I love the fact that I can make money without all the footwork but the thing I despise is the fact they have full control over my closet. Step 2, who will I buy wholesale from? The offer was $20. In my fourth purchase attempt, the item was never shipped and there was no explanation from the Seller. My first four sales were all shipped within one day and I received 5 star ratings for all of them. I had numerous zoomed in photos of my shoes, new without box, even photos with measurements against a tape ruler. Since then another open case has been filed against one of my listings where it was clearly stated NO STAMP to determine if what I was selling was gold or gold-plated. I too am done with Posh.I was an active member about a year ago (for almost 2 years) no problems, no complaints, perfect sales/buyer. I joined because it was easy. Manish Chandra has surveyed the landscape and knows its not pretty. , The entire interaction was so crazy to me and i looked in her closet and saw she had the same brand marked up so i figure she was just mad I had the same type / brands she was trying to make money on ?? They work very hard and this system is actually very self serving to Poshmark. Well send your offer to everyone who has liked the listing. This is a bold face lie! I have no idea where else to sell it though I know you recommend Ebay but are there any easy alternatives which have more, appropriate, seller protection? I reported both these items immediately but Poshmark decided to ignore me and released the funds to both sellers. Okay, brace yourselves, women! And Poshers damaging an item to get a full refund? Besides all of that, I feel if a company/organization is legitimate, honest and upfront, then there would be an amazing customer service!! Recently I started putting more time into it and I noticed that I actually started to see more purchases! Congratulations by the way and thank you for writing this. I was just wondering how you get buyers to your shop with the platform Poshmark offered. The very day the buyer got them, she opened a case that they were worn. You provided food for thought. 3. NWT. If your a top rated seller there needs to be some level of trust. The only time I had someone return something was because I sold a pair of skinny jeans, but the girl said they werent what she expected because the label said straight jeans. I dont mind doing the work but i believe i should at least be seeing some improvements on their part. Anyone who gets mad because they arent making money is being silly.. Step 1, trying to get a tax id number. Its designed that way to keep users engaged and both buying and selling on the platform. If you want a deep dive, start looking up problem eBay stories. But dont share *too* much. I am so sorry that happened to you as well. Cheap items add up to not-so-cheap totals after a while, and buyers shouldnt be expected to summarily trust a complete stranger without some modicum of reassurance. I feel poshmark staff needs some kind of guide book to fallow. I dont buy or sell much, just dabble. The user report/review feature on Poshmark is the biggest example of just how cheap Manish Chandra really is.