When we arrived there was a nice bowl of fruit. We also appreciate your compliments of our staff. 1,245 reviews. Hotel The Peninsula Chicago Chicago - 5 star hotel. The attendant was more interested in getting tips and serving food instead of refilling the towels, cleaning the floors and making things decent. I vote five stars and highly recommend this hotel. Amenities- zed lounge, lobby restaurant, gym including indoor pool, an amazing American breakfast or an Asian breakfast, Loved every second at this hotel. You can find nuts and seeds in our Naturally Peninsula breakfast menu items,Organic Milled Buckwheat PancakesandWhole Avocado. Pets. The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. Located on the shores of Lake Michigan in the heart of the Midwest, Chicago is home to internationally acclaimed cultural attractions, theatres, renowned architecture, incredible shopping and restaurants, great jazz and blues clubs and much more. I heard drilling sounds on and off all day long. (The Peninsula Hotels) All Rights Reserved. The Private Dining Room can accommodate parties up to 30 diners. Yucatan Peninsula ; Quintana Roo ; Cancun ; Cancun Travel Forum; Search. Response - call Booking.com we cannot help you (15 minutes)Call 2: Called Booking.com - Response - super helpful let me call the hotel and see what we can do (38 minutes)Call 3: Called front desk. Signature body therapies ft. Peninsula Suite with its own 2,000 sq. MLS # 11715966 I have shared your comments with our team. Peninsula Time Because The Peninsula Chicago understands that each guest's time is precious, the hotel offers 'Peninsula Time,' a unique check-in/check-out experience offering guests maximum flexibility. Thank you for choosing The Peninsula as the place to stay when visiting Chicago. Visit the website for prices. This is a large hotel, as you would expect, but extremely stylish and with the first class service associated with the Peninsulas worldwide. I asked her if there was a particular variety that she could recommend. Their accountant did reverse it. Extra-plush bathrobes Is parking available at The Peninsula Chicago? Neiman's and Nordstrom are adjacent. (The Peninsula Hotels) All Rights Reserved. The pool area was not as nice as I was expecting it to be. Room was great, Staff was great. Making sure everything was tidy. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. We will certainly pass your comments along to our full team, as we are always striving to improve for our guests. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. Dear Caroline S, Thank you for choosing The Peninsula as the place to stay when visiting Chicago. There was not enough seating for all of the people so I had to sit on this tile wall ledge for the majority of the time. Eucalyptus steam rooms Claim your listing for free to respond to reviews, update your profile and much more. 2023 HSH Management Services Limited. The Peninsula needs to call them to do this over the phone and it will be done immediately.Call 6: Called front desk. 2023 HSH Management Services Limited. The Peninsula Chicago: Lovely - See 2,073 traveler reviews, 995 candid photos, and great deals for The Peninsula Chicago at Tripadvisor. more. Drawing inspiration from cuisines of these locations, our chefs use locally sourced ingredients to create plant-based dishes that elicit the same health benefits as the diets of those located in the Blue Zones. Half Day De-stress This relaxing service includes The Peninsula Signature Massage and a Healthy Glow Facial. Laundry service. Monday - Friday 09h - 20h. It would have been helpful if the bellhop who brought in the luggage had shown us how it worked or told us about amenities in the room, like umbrellas that were in the closet and it was raining! Guest laundry and dry cleaning We are grateful you enjoyed the tasting menu and were pleased with the seasonal ingredients and innovative plating. I hoped for the former and received the latter. In-Room Amenities. While all the Blue Zones follow similar plant-based diets, learn more about local cuisine in each region below. Received the Automobile Association of Americas Five-Diamond Award (January) And AGAIN why do hotels but big cloth cushions that are inevitably soaked by someone else's rear end. it is so gross. Dear MickiD, Excellent service staff for 6 stars hotel. Bespoke BMW house car, based on availability, for transport within several miles of the hotel The Peninsula Chicago has 339 luxurious and spacious guestrooms and suites furnished in a State-of-the-art fitness facility In 2019 The Peninsula Chicago ranked #1 Top Luxury Hotel in the US in TripAdvisors 2019 Travel Awards as well as #25 Top Luxury Hotel in the world. Server - In Room Dining The Peninsula Chicago Chicago. THE PENINSULA CHICAGO, 108 E SUPERIOR STREET, CHICAGO, IL 60611 +1 312 337 2888 view map pch@peninsula.com the peninsula chicago experience 360 Experience Far Eastern graciousness where it meets Midwestern hospitality We look forward to welcoming you back again soon. Breakfast included. Beyond that, otherwise very excellent. Marble bathrooms with separate shower and soaking tub, television, and hands-free telephone and radio, mood lighting and spa music Skin care therapies What are the most popular boutique hotels in . I'm particularly interested in the Excellence Club Room Service Menu, but all menus are welcome Thanks . In-Room dining staff are on hand to deliver dishes from an endless menu featuring everything from international favorites to local specialties. We are delighted that you enjoyed your stay with us, and we hope to have the pleasure of welcoming you back again in the future. #23 Best Value of 1,194 places to stay in Chicago. For those who like sports, the gym and fitness club are included. 452 Bowes Road, Unit 9. AmenitiesWe did not partake in the food services. Were so impressed by the Peninsula that weve decided to return again in a few months! Serandipian Member Agencies represent the finest in travel design. (The Peninsula Hotels) All Rights Reserved. Very responsive aircon. Call 7: Called USAA to verify this information, they had nothing on their end.Let it go because the boys had a cooking class at Oiu Chef Chicago!Came back to the hotel, went to our room (kind of worried our key wouldn't work) and about 2 hours later just before we were heading to dinner the front desk called to state that they would settle this on Monday or when we check out on Tuesday or within the following week. 108 E Superior St At North Michigan Avenue, Chicago, IL 60611-2645, Lock in the lowest price from these sites, Complimentary Breakfast for Two and Daily Valet Parking. Dear Gail S., We are humbled and honored to read your wonderful review of The Peninsula Chicago. The Lobbyreceived a 3-Star rating, Excellent fromChicago Tribune(July). The place is absolutely gorgeous - bright and airy with exceptionally large ultra-modern rooms, but also elegant old world charm in the lobby and public areas. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. Small dogs allowed. We are delighted to read that you enjoyed your stay overall, and we appreciate your feedback. This hotel is one of our favourite in the world, and included in our Gold List 2019. Set in the heart of the Magnificent Mile, The Peninsula Chicago is ideally situated for visitors to experience all that the city has to offer. Dear Todd G., Thank you for sharing your kind review of The Peninsula Chicago! We hope to have the pleasure of welcoming you back again soon. Tiffany's is right below the hotel. Rooms are on the small side. The staff has been consistently friendly and helpful and remembered preferences from one visit to the next. I would love to connect with you directly about your experience, should you be open to it, as we are always looking for ways to improve for our guests. When I arrived in the room, I could hear music in cars on the street below. Most Popular. Warm regards, Vince Reyes Hotel Manager, We decided to stay at the Peninsula as a mid-winter staycation. That didnt happen. Revitalise your mind, body and spirit with The Peninsula Spas extensive menu of both modern and timeless treatments inspired by Ayurvedic and Asian philosophies, ranging from the all-natural Hot Stone Massage, which combines holistic, aromatic oils to the Subtle Energies Blissful Marma Massage, an enriching, results-driven massage. We are honored to be considered your 'favorite 5-star property in Chicago'. We felt that every person we interacted. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. They made sure we had fresh towels. You may reach me at VinceReyes@peninsula.com. Menu available upon request. Each guest room and suite is equipped with a state-of-the-art electronic system that allows guests to control guest room features with the touch of a button. Chicago is a city of world-class status and unsurpassed beauty, drawing visitors from around the nation and the globe. Swimming lessons available Anything we asked for was brought promptly. Millennium Knickerbocker serves up an indulgent afternoon tea experience with classic Chicago style. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. With family, get a suite. Understated elegance with staff that wants to help with any and all requests. Credit Solution Experts Incorporated offers quality business credit building services, which includes an easy step-by-step system designed for helping clients build their business credit effortlessly. Lunch in the lobby restaurant is excellent, and the atmosphere is calm and subdued for a work or pleasure meal. Beans are a great source of anti-inflammatory antioxidants and protein, which is key for maintaining and repairing your body. The rooms are large and beautifully a minute ties to. Rooms are on the small side. You can find berries in our Naturally Peninsula beverage menu item,Mixed Berry & Almond Shake. Tablet technology offering 11 languages Otherwise, a glass of wine is upwards of $20. We are delighted that you enjoyed your stay with us, and we hope to have the pleasure of welcoming you back again in the future. Berries, such as blueberries and strawberries, contain anthocyanin compounds that act as potent anti-inflammatory agents, which benefit the brain and heart. The service in the hotel restaurant was our only minor complaint. Luxury accommodations wIth outstanding customer service. Our Sky Rink operational hours are subject to the weather, including below freezing temperatures. Peninsula_CH, Manager at The Peninsula Chicago, responded to this review. We want to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. East meets Midwest at the 15,000-square-foot The Peninsula Spa Chicago, where down-to-earth hospitality complements a full range of Asian-inspired treatments. Guest laundry and dry cleaning with same-day service, Amenities Based on the feedback we have received from our guests, the system is very easy to use. In 2019 U.S. News & World Report named The Peninsula Chicago #1 Best Hotel in Chicago and #2 Best Hotel in the United States The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. Ask 63CarolineS about The Peninsula Chicago, Ask BradleyS993 about The Peninsula Chicago, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 20 websites, LondonHouse Chicago, Curio Collection by Hilton, We compared the lowest prices from 17 websites, La Quinta Inn & Suites by Wyndham Chicago Downtown, We compared the lowest prices from 19 websites, We compared the lowest prices from 21 websites, The Congress Plaza Hotel & Convention Center. We look forward to welcoming you back again in a few months. Dear MickiD, Based on the feedback we have received from our guests, the system is very easy to use. The Little Bakers Class allows children to spend several hours with The Peninsulas pastry team creating and decorating treats; Chicago by Air and Water includes a private helicopter ride over Chicago, a Sea Dog boat cruise on Lake Michigan and more. Beans are eaten daily in Sardinia, Italy, especially white beans, chickpeas, and fava beans. Complimentary daily newspaper and access to Press Reader for 4,000+ digital international publications Prices are the average nightly price provided by our partners and may not include all taxes and fees. more. Room features: Executive desk with fax machine and high-speed data ports; two-line telephone with conference-call capability, call forwarding and voice mail, complimentary local calls; stereo. Love all new decoration of main lobby, and room. Regards, Max SchroederHotel Manager. More Date of stay: April 2019 4 The staff without exception demonstrated a commitment to providing an excellent experience, and this is what makes the Peninsula stand out among the many fine Chicago hotels. The Peninsula Suite, situated on the 18th floor of the hotel, offers stunning views of Lake Michigan and the Chicago skyline. I was so impressed at every turn and every interaction at this hotel. Put on pause during the pandemic after a brief run, Air New Zealand's 16-hour flight to Auckland the only nonstop service from Chicago to New Zealand is back, on offer three . Danielle was particularly amazing and made our trip fantastic. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. You may reach me at VinceReyes@peninsula.com. Warm regards, Vince Reyes Hotel Manager, We decided to stay at the Peninsula as a mid-winter staycation. Peninsula_CH, General Manager at The Peninsula Chicago, responded to this review. Fantastic location my favorite 5-star property in Chicago.. Go go go. I had a manicure while I was there and I was very happy with the service. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. I will be sure to pass on your note to the team. 24-hour access to fitness facility This hotel is well worth the price. The pool and spa area are fantastic and we enjoyed using them for both days of our stay. 2342 W Adams St # 405, Chicago, IL 60612 is a condo unit listed for-sale at $460,000. Review of The Peninsula Chicago Reviewed March 7, 2020 via mobile Excellent service staff for 6 stars hotel. As of 2020, The Peninsula Chicago has received the Forbes Travel Guides Five-Star Hotel Award every year since its opening, totaling 18 consecutive years. small box of 4 chocolates. All the sauces were on point and the plating was colorful and innovative. Tripadvisor performs checks on reviews. Chicago, IL. There is a really poor design where the locker rooms and showers are across a long dark tile hallway through a lobby space. I am glad I had the opportunity to speak with you in person yesterday regarding the matter, and that we were able to rectify the situation. I also had drinks at the Terrace Bar and the setting was lovely on a perfect Autumn day. I am disappointed to read about the lapse in service that you experienced during your stay with us. Unfortunately, it was a tad dry and bland (some maple syrup would have helped). The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. Warm regards, Vince Reyes Hotel Manager, Hotels with Complimentary Breakfast in Chicago, Hotels near God Bless America Statue Chicago, Hotels near Le Cordon Bleu College of Culinary Arts in Chicago, Hotels near Pacific College of Oriental Medicine, Hotels near Midwest College of Oriental Medicine, Hotels near Pyramid Career Institute Chicago, IL. It is wonderful to hear that they made a memorable impact during your stay, and the teams will certainly be recognized for it. Warm regards, Vince Reyes Hotel Manager, Curio Collection by Hilton Hotels in Chicago, Hotels near God Bless America Statue Chicago, Hotels near Harold Washington Library State/Van Buren Station, Hotels near Soma Massage School Chicago, IL, Hotels near Illinois School of Health Careers, Hotels near The Institute for Clinical Social Work, Hotels near School of the Art Institute of Chicago. Family friendly programs and events as well as a variety of childrens offers and amenities create unforgettable experiences and special memories for The Peninsulas most precious VIPs. 720 South Michigan Avenue Chicago Illinois 60605 USA T: 1-312-922-4400 F: 1-312-294-6891 . Are any cleaning services offered at The Peninsula Chicago? /PRNewswire/ -- In a city renowned for forward-thinking design and architecture, The Peninsula Chicago continues this tradition with a comprehensive guest room. Since its grand opening in 2001, The Peninsula Chicago has been awarded numerous accolades including prestigious Forbes Five Star and the AAA Five Diamond awards for the last 18 consecutive years. Attention to detail in every manner and exquisite furnishings and details that very few can offer out there. Nearly 1500 guests attended The Peninsula Chicagos 10th Anniversary Party. The room was beautiful and we had a lovely view of Michigan avenue. 2017 Travel + Leisure Worlds Best Awards :Best Hotel in Chicago. We also appreciate your feedback regarding room service, and we are sorry to read that it did not live up to your expectations. This hotel embodies what customer service is all about and the hotel experience that unfortunately has gone by the wayside in these modern times. We apologize once again for any inconvenience. . In-Room Dining Menu 3 Breakfast 4 Westin Weekend Breakfast Menu 5 Eat Well Menu for Kids 6 All-Day Dining 9 Late-Night Dining 11 Sleep Well Menu 12 Alcoholic Beverages 14 Hotel Venues . We agree that this is unacceptable and take full responsibility for this misstep. The floor was dirty with something that looked like black specs that were sticking to my feet. Review tags are currently only available for English language reviews. Smore flavored treats). ft. private terrace and Jacuzzi. A minimum age of 18 is required for access within the Spa and for treatments, with the exception of facials (minimum age of 16 is required) and nail services (no age minimum, but children under the age of 13 must be accompanied by an adult). This is our 3rd time. On this visit, we had a . The Peninsula Beverly Hills prides itself in offering more than just bedrooms by also providing maximum comfort and all the necessities to make guests feel at home, particularly when it comes to food. Really have no complaints and look forward to staying here again! The Peninsula Chicago is a proud recipient of the Mobil Five-Star and the AAA Five-Diamond awards, for seven consecutive years and was recently named the #2 . In-room safe Yes, it conveniently offers a business center, meeting rooms, and a banquet room. We truly value your remarks on our detailed service and dcor. 23. We truly appreciate your recommendation. Great, Dear MaltedMilkball, Thank you for taking the time to share your review! HOURS 3:00 pm - 11:00 pm, Monday - Friday 12:00 pm - 11:00 pm, Saturday - Sunday LEARN MORE AFTERNOON TEA AND SEASONAL AMERICAN PAVILION Boasting a soaring ceiling and marvelous city view, Pavilion is an elegant space to indulge and unwind. Gift certificates are available an ideal present for someone special. The Peninsula Chicago The Back Room Chicago Cruisers Pizza Bar Grill Newport Beach The 18th Amendment Bar, Geelong Sluggers World Class Sports Bar and Dueling Pianos LUXBAR Gilt Bar B.L.U.E.S. Traditional Afternoon Tea at "The Pen" Chicago is served here - a large, beautiful, high ceilinged, airy room on the 5th floor, adjacent to the hotel's main lobby. Cet htel de Chicago dispose d'un service spa complet d'inspiration asiatique, de restaurants prims et de chambres de luxe spacieuses avec vue sur la ville. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. Its floor to-ceiling windows ensure spectacular views. Olive oil is found as an ingredient in most meals in Ikaria, Greece. Live music provides the perfect backdrop on weekends while guests enjoy delicious culinary creations. Yes, the hotel provides room service, ironing, laundry room and dry cleaning service. We hope to have the privilege of welcoming you back again when your travels bring you to Chicago.Warm regards,Maria Zec General Manager, This is the version of our website addressed to speakers of English in the United States. But the boys were really interested in things like Giradehlli for late-night ice cream and eating at Benny's Chop House. Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking an Overnight Server to join our In-Room Dining food & beverage team to achieve the company's objectives and create a memorable guest experience. . Dear Liz7231, Thank you for taking the time to share your review of The Peninsula Chicago. . More, Dear paulbkk888, We are delighted to learn that you enjoyed your stay with us and our service. The Sun Terrace, Fitness Center, and pool are available to Spa guests enjoying two or more hours of services, all hotel guests, and Spa Members. To serve justice they needed to know who this . Available Monday - Sunday 6:00 am to 11:00 pm. Executive desk with printer scanner and fax Same with the. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. Full amenity locker rooms Top room amenities include a minibar, air conditioning, and a flat screen TV. Life Clallam County. (The Peninsula Hotels) All Rights Reserved. Level Contributor . Guests of the hotel consume over 14,000 pounds of bacon, and over 40,000 pounds of chicken annually. Should you visit . I'd highly recommend. The 15,000 square foot Peninsula Spa is Chicagos most talked about spa and fitness center. Shanghai Terracevoted #1 Chinese Restaurant in ChicagobyZagat Survey(June). Enjoy a traditional afternoon tea or an Asian afternoon tea with dim sum and cakes. It was seriously the best hotel experience I have ever had anywhere. Temperature, TV, Lights, Room Service (and some other things) are all controlled by the IPAD next to your bed. more. it overlooks the city. Warm regards, Vince Reyes Hotel Manager, A lovely hotel and experience. Holistic massage therapies 640 N Wabash Ave, Chicago, IL 60611-2726. Guests who stay in a suite are invited to explore the city with a three-hour chauffeur-driven experience in a MINI Cooper S Clubman, based on availability All prices are quoted in US dollars and are subject to change without prior notice. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Make A Reservation Beverages Barley Macchiato turmeric and black pepper almond milk latte homemade almond milk, turmeric powder, barley coffee 8 Breakfast Tomato fresh tomatoes, black pepper, turmeric, cold pressed EVOO 10 Kava Hot Tea partners(at)serandipians.com. Specialties: Shanghai Terrace serves Chinese cuisine highlighting contemporary interpretations of Shanghainese, Cantonese, and Sichuanese classics in a seductive setting reminiscent of a Shanghai supper club from the 1930's. The semi-private dining room, exquisitely appointed and spacious enough to accommodate up to 30 guests, can turn any event into a unique experience. Naturally Peninsula Designed by the skilled culinary team of The Peninsula Chicago, our new Naturally Peninsula menu items are inspired by the anti-inflammatory, plant-based diets that are found in areas around the world that are often referred to as the "Blue Zones". Period. We will be sure to review with the team. We were delighted by the end of summer-season ingredients. Address: The Peninsula Chicago, 108 East Superior Street, Chicago, Illinois 60611, USA. Select how often (in days) to receive an alert: . The Blue Zones consist of Okinawa, Japan; Ikaria, Greece; Sardinia, Italy; Nicoya Peninsula, Costa Rica; and Loma Linda, California. They were more than helpful and said that if the Peninsula continues to not honor this reservation they will reimburse me for what the Peninsula charged PLUS the reservation cost that I was originally going to pay.Call 5: Called USAA (bank) and an hour later - they said that the charge was still there, nothing was reversed. Menu-These are meals mainly served between 3 to 6 p.m. Dinner Menu- These are meals mainly served during dinnertime Room Service Menu- This entails meals served to clients in . We appreciate your comments about our guestroom, in-room technology and service. Website: peninsula.com. Full-Time. I spent HOURS trying to fix this problem while my kids were playing at the Childrens Museum. Yes, valet parking is available to guests. Overall a great experience in a luxurious hotel.More, Dear Christine M,Thank you for visiting The Lobby and for sharing your kind review. The 0 sq. Conveniently located restaurants include The Capital Grille, Do-Rite Donuts & Chicken - Streeterville, and Joe's Seafood, Prime Steak & Stone Crab. When they finally, hours later, honored the correct amount afterCall 1: Called front desk. Peninsula_CH, Guest Relations Manager at The Peninsula Chicago, responded to this review. And I would suggest that when it is not lap swimming time that the pool attendents remove the ropes downt the middle, they just get in the way and seem like a hazard for open swim time for families and kids.they are just in the way.The staff at the Peninsula was SOOOOOOOO nice. The service in the hotel including the restaurants are just super. We also appreciate your compliments of our staff. And we will absolutely stay at Peninsula hotels elsewhere in our travels. Encompassing 331 of the hotel's 339 guest rooms and suites, the project has introduced a host of technological solutions that allow guests to customise their experience. (I occupied an east-facing room on the 18th floor two weeks prior while staying at the property for one week.) View more property details, sales history and Zestimate data on Zillow. We are glad to hear that you enjoyed our offerings, The Spa and rooms. Many travelers enjoy visiting Garfield Park Conservatory (4.8 miles), The Rookery Building (1.2 miles), and Macy's on State Street (0.8 miles). Warm regards, Vince Reyes Hotel Manager.