If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. First, you have to have the right card. Offer ends 3/29/23. Your next step should be to check the cards benefits guide to determine if your item and its form of damage or loss are eligible. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. A Step-by-Step Guide to Filing a Return Protection Claim With Amex Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. For a complete description of the policies of your American Express card, select your card on this page. Simply losing or misplacing the purchase (although the policies for the Delta Reserve, Delta Reserve Business, Hilton Aspire and all consumer versions of the Amex Platinum Card do cover lost or misplaced items). Here are our picks for the. If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. Related: Best credit cards for extended warranties. So how do we make money? Subject to additional terms, conditions and exclusions. Fortunately, in many places, you dont need to go down to the local police precinct as many cities have an online portal to submit reports for incidents like theft, lost property or damage to property. However, these cards didnt make the list because at least one card discussed above featured similar or better purchase protection with either a lower annual fee or better earning rate on categories where youd most likely need purchase protection. Like insurance, purchase protection is one of those things that you hope you never have to use. Several credit cards offer purchase protection, which acts as insurance against an item being stolen or damaged for a certain period of time after you buy it. Policies are underwritten by AMEX Assurance Company. An itemized receipt from the retailer showing the purchase. By taking advantage of the valuable shopping protection policies offered by most American Express cards, you can save hundreds (or even thousands) of dollars when a purchase doesnt work out the way you hoped. Marriott Bonvoy Brilliant American Express Card. Delta SkyMiles Platinum Business American Express Card. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. When evaluating offers, please review the financial institutions Terms and Conditions. Terms, conditions and limitations apply. From bedroom furniture to clothing and cellular phones to handbags, purchase protection can be a worthwhile benefitparticularly for high-priced items. The card details on this page have not been reviewed or provided by the card issuer. Plus, this card doesnt exclude lost or misplaced items and is great for foodies, due to its bonus-earning categories and monthly spending credits with restaurants and Uber/Uber Eats. Maximum coverage per account for purchase protection: $50,000. And be aware of excluded purchases, too. American Express removed this perk from most of its cards effective at the start of 2020. Finally, some American Express cards offer purchase protection even when you lose a recently-purchased item. In addition to writing for Forbes.com, Aaron is a full-time professional advisor to Fortune 500 companies at a global consulting firm. All financial products, shopping products and services are presented without warranty. ;*KLjmNT How To Find The Cheapest Travel Insurance. Whether you want to pay less interest or earn more rewards, the right card's out there. Other shopping protections: Extended warranty protection offers an additional year on eligible warranties of three years or less. When an American Express Card Member charges a Covered Purchase with their Eligible Card, Purchase Protection can help protect their Covered Purchases for up to 90 days from the Covered Purchase date if it is stolen or accidentally damaged. Coverage under the Purchase Protection Program, which covers items broken, stolen, or lost (lost coverage on the Platinum and Centurion cards only) within 90 days of purchase, is up to $10,000 per occurrence on the Platinum card vs. $1,000 on the SPG card. Please view our advertising policy page for more information. AmEx Purchase Protection: What You Need to Know - NerdWallet Everything you need to know about American Express purchase protection Pre-qualified offers are not binding. Check here before booking an award fare. In short, covered purchases are covered for up to 90 days from the date of purchase for up to $10,000 per covered purchase and up to $50,000 per eligible card per calendar year. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. Quote: Originally Posted by JeffD. Business Green Rewards Card from American Express. Shopping online for a car is an accelerating trend changing the purchase process from start to finish. For example Mastercard offers Purchase Assurance to many Mastercard holders. and U.S. supermarkets. Items not being safeguarded or left at an unlocked location. Here is a list of our partners and here's how we make money. How Amex Platinum Price Protection Works - WalletHub I want to file a purchase protect claim with Amex, but everything I see says the 90 days runs from the date of purchase, not the date of delivery. Commissions do not affect our editors' opinions or evaluations. AmEx purchase protection also doesn't cover losses when the item isn't "reasonably safeguarded" such as leaving it in an unlocked car or publicly unattended. From lamps to loungewear and from headphones to handbags, you can use your Eligible Card with more confidence when youre covered with Purchase Protection. Consumable or perishable items like food and batteries. Heres what you need to know about foreign transaction fees what they are and how to avoid them. Delta SkyMiles Gold Business American Express Card. Yes, cardmembers of the American Express Gold Card are covered by AmEx's purchase protection coverage. 2023 American Express. If that item is lost, stolen or damaged within the first 90 days, file a Notice of Claim within 30 days to start the claims process. If there is a chance that an item might get broken or stolen, make sure that it is charged to your eligible American Express card. The extended warranty period is an additional year and is limited to covering the actual purchase amount paid for with your card. pAxTu:E4 VB8H_ fUsF4A~ScD_ ^8v8_]gw`\7f(g~5"ip JI. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. However, certain premium cards cover your purchases for up to $10,000 per incident, with the same limit of up to $50,000 in total claims per calendar year.*. You can see the benefits for all American Express cards on Amexs website and can consult our guide to shopping protections on American Express cards, but you may need to call or log into your account to see the guide to benefits for cards issued by other banks. All American Express cards with extended warranty benefits provide the same amount of coverage. When considering which card to use for your next big purchase, dont forget about the purchase protection coverage perk on your American Express cards. If you have multiple American Express cards with varying coverage limits, make sure that your large purchases are made on your cards with the largest coverage limits. Purchase protection covers items you want to keep; return protection covers items you don't want to keep where the store won't accept a return. Before making a significant purchase, know the benefits of each card you could use for the purchase. How to file a purchase protection claim with Amex. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. * These cards include: The Platinum Card from American Express. has been collected independently by NerdWallet . The Amex EveryDay Preferred Credit Card from American Express is no longer available through NerdWallet. Please review. In addition to stolen and damaged items, AmEx purchase protection also covers items lost within the coverage period. AmEx makes it easy to file a purchase protection claim on its website. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. 3 yr. ago. Terms apply to the offers listed on this page. Visit americanexpress.com/benefitsguide for details. For most claims, you'll typically need to submit: A copy of your credit card statement with the purchase. Visit americanexpress.com/benefitsguide for details. The Platinum Card, Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. To be eligible, all you have to do is charge a portion of your qualifying purchase to your American Express card but youll only be reimbursed up to the amount charged to your card. *Eligibility and Benefit level varies by Card. There are a multitude of purchases that are excluded from purchase protection. The Blue Business Plus Credit Card from American Express. Who should (and shouldnt) get the Capital One Venture X card? You can do so online or by calling Amex at 1-800-322-1277. If your item was stolen, you may need to show American Express a copy of the police report. Lost/stolen iPad- will purchase protection cover it? 2 points per dollar on flights booked directly with United, dining and hotel stays when booked directly with the hotel; 1 point per dollar on other purchases. Many times, claims examiners will ask you to submit photos of your broken item to verify its condition and American Express may request that you send your broken item to them. Virtually all Amex Membership Rewards, cash back and travel credit cards come with this benefit, ranging from basic cards to ultra-premium cards like The Platinum Card from American Expressand co-branded cards with Hilton and Delta (Terms apply). Business fixtures including air conditioners, refrigerators and heaters. With purchase protection, you can file a claim to be reimbursed for any eligible item you bought with The Platinum Card from American Express if . Official application link: Ink Business Cash Credit Card. 0 If you have questions, please consult your own professional legal, tax and financial advisors. The information for the Amex Green Card has been collected independently by The Points Guy. Gold or Rose Gold. Return Protection Terms | AMEX US - American Express Pre-qualified offers are not binding. If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. PSA: Never ever ever put anything in the seat pocket of an airplane. The manufacturer was completely unwilling to repair or replace it, but once again I remembered my Amex extended warranty policy and filled out an online claim form. Visit americanexpress.com/benefitsguide for details. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. Our partners cannot pay us to guarantee favorable reviews of their products or services. Delta SkyMiles Blue American Express Card. Please try again later. Past performance is not indicative of future results. How do I Earn Membership Rewards Points? While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. Coverage applies for 90 days after purchasing the item. Meanwhile, here's the list of small business cards from AmEx with this benefit: The Business Platinum Card from American Express. Check here before booking an award fare. This site does not include all credit card companies or all available credit card offers. *Excess of 50 applies. Visit americanexpress.com/benefitsguide for details. 2023 American Express. Do balance transfers affect your credit score? All information about Business Green Rewards Card from American Express has been collected independently by NerdWallet. American Express consumer cards all offer purchase protections for eligible purchases for 90 days from the date of purchase to file a claim. Items purchased for resale, professional or commercial use. Plus, your own feed of TPG content. My next chance to use these benefits came when a computer part failed about a year and a half after purchase and had a warranty of just one year. Shopping Protection | Purchase Protection Plan | Amex CA Hilton Honors American Express Surpass Card. Terms apply to the offers listed on this page. This should be covered under lost item assuming you have the receipt etc. Services and additional costs, such as installation charges, warranties, shipping, handling and memberships. You want a travel credit card that prioritizes whats important to you. Here is a list of our partners. Learn more: The best credit cards for travel insurance benefits. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Amex purchase protection has been absolutely fantastic for the occasional janky Amazon purchase, particularly marketplace items. If an item is stolen, file a police report immediately. Shop more. Maximum coverage per purchase protection claim: $500. Learn more: The best travel credit cards right now. New comments cannot be posted and votes cannot be cast. The Forbes Advisor editorial team is independent and objective. 971 0 obj <>/Encrypt 962 0 R/Filter/FlateDecode/ID[]/Index[961 35]/Info 960 0 R/Length 65/Prev 833811/Root 963 0 R/Size 996/Type/XRef/W[1 2 1]>>stream War, acts of war or service in the military. Does the Gold card have purchase protection? Card issuers strive to set their products apart from the competition by offering incentives like welcome bonuses, but sometimes the less-flashy benefits can be even more valuable. 4x on dining at restaurants and U.S. supermarkets (on the first $25,000 in purchases per calendar year; then 1x), 3x on flights booked directly with the airline or with Amex Travel, Welcome bonus of 60,000 points after spending $4,000 in the first six months, Weak on travel outside of flights and everyday spending bonus categories. We believe everyone should be able to make financial decisions with confidence.