Originally, the franchise was initially scheduled to run until March 2030, and had also been set to operate the initial High Speed 2 services from 2026. Your ticket reservation will outline your carriage and seat number. Each First and Standard Class coach on the train offers a mix of table seats and airline style seats - and you can specify a preference for being sat at a table seat(s) when booking tickets. Alternatively, you can buy a child ticket for the train to ensure they have a guaranteed seat. Following these changes, Avanti West Coast was subject to public criticism; news stories emerged of numerous train cancellations, overcrowded services, delays, and expensive fares. Book travel assistance I wonder if disturbance on trains is a bit less now than a few years ago, people write instead of barking down the phone. A bike reservation facility is built into the booking path on the Avanti West Coast website - and it shows how many bike spaces are still available on each departure. The principal change of the WCP was the inclusion of the High Speed 2 (HS2) services, then envisioned to start around 2026. Whether you book online, through the app, at a ticket office or over the phone, well automatically book a seat for you free of charge. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Causes unnecessary arguments & grief for the traincrew. Contact Centre Opening Hours Monday: 10:00 - 16:00 Tuesday: 10:00 - 16:00 Wednesday: 10:00 - 16:00 Thursday: 10:00 - 16:00 Friday: 10:00 - 14:00 Saturday: Closed Sunday: Closed Contact us: 0344 873 0051 If youre booking an Advance ticket, available up to 12 weeks in advance of your travel date, youll be automatically given a seat reservation when you book online. Service stinks. We make it as easy as possible to find your train seat on your Avanti West Coast journey, so you can quickly find your seat, before sitting back to enjoy the journey in comfort and style. Its quick and easy to make a seat reservation when you book your ticket on the app or website, and you can even choose your seating preferences to ensure you secure your favourite spot on the train. Free WiFi and onboard entertainment. Avanti West Coast is introducing a new class, that sits halfway between standard tickets and first-class, although you can't book the tickets in advance. Type in your search or select an option to browse. One carriage on all 11 coach Pendolinos (the existing Coach G), will be converted from First to Standard, and with more seats in Standard that will increase each train's seating . Your experience can help others make better choices. What is a problem are people playing music or videos without (or with ineffective) headphones - but that should be banned on the whole train, not just part of it. These Super Voyager trains are used on these four routes: They can also be used on other Avanti West Coast routes at weekends, when the services are having to be diverted from the usual route, due to works on the railway line. When two people are travelling together it's particularly worth checking whether you have been placed adjacent to each other. At London Euston the number of the platform (track) that a specific departure will be leaving from, normally appears on the information screens 10 -15 minutes prior to departure. Also the Manchester route often gets the 9 coach trains in my experience. So it still requires someone to be annoyed - the only change is that you would explicitly say that it can be staff or passenger. I went second class in the quiet coach on the way out and there was a banana skin on the floor, food strewn everywhere and it was filthy dirty. [43][44] These trains are to be divided into thirteen Class 805 bi-mode multiple units and ten Class 807 electric multiple units. Avanti West Coast - MYTRAINTICKET.CO.UK LIMITED It was anticipated that, from December 2022, an additional 263 train services would be run every week. You can also travel in style with our First Class tickets, with complimentary on-board food and drink and access to our First Class Lounges in stations. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Take advantage of these features and many more when you download the apptoday. Avanti West Coast Reviews | Read Customer Service Reviews of Birmingham New Street Station Grand Central, Birmingham B2 4QA England, $$ - $$$ Mediterranean European Spanish, Italian Neapolitan Campania Southern-Italian, $$ - $$$ British Vegetarian Friendly Vegan Options, $ Asian Vegetarian Friendly Vegan Options, $$$$ European British Vegetarian Friendly, $$ - $$$ Lebanese Grill Vegetarian Friendly, Points of Interest & Landmarks Historic Walking Areas. ShowMeTheJourney's recommendation is to click this seat picker button, as you can use it to see the location of your assigned seat and whether is is facing forward. 1 2 3 Next 23 Nov 2021 #1 W WestCoastMain New Member Joined 23 Nov 2021 Messages 3 Location West Midlands The train manager on a recent journey told me that Avanti are "planning to do away with the quiet carriage". Though you'll need to use the on board info to check that the alternative seat(s) you want to move to, havent been reserved, so will be available for your journey. Refund your ticket This train is solely used on daytime departures. View and download our Platform Zone numbers, View and download our current Pendolino seating plan, View and download our Super Voyager seating plan, View and download our refurbished Pendolino seating plan. 100 train travel guides available Unable to face wasting another 2 hours of our life we waited until the journey, luckily on the day the passenger sat next to my partner kindly swopped seats with me. Avanti West Coast has followed the long-established airline practice of allowing customers to select their choice of seat when booking their journeys. always, all images were captured on trips taken by ShowMeTheJourney. Its services connect six of the largest cities in the UK: London, Birmingham, Liverpool, Manchester, Glasgow, and Edinburgh, which have a combined metropolitan population of over 18 million. On trains heading south it is usually located to the rear, so will be the closest coach to the ticket gates when boarding in Glasgow, Liverpool or Manchester. Plan your train journey and book train tickets for any train line in Britain. Avanti West Coast is a train operating company in the United Kingdom owned by FirstGroup (70%) and Trenitalia (30%) that operates the West Coast Partnership franchise. If you wont be making a short-distance journey* complimentary food and drink is served to first class passengers at their seats. I went second class in the quiet coach on the way out and there was a banana skin on the floor, food strewn everywhere and it was filthy dirty. On early morning Mon-Friday departures breakfast is available, but later in the mornings the 'Rest Of The Day' menu becomes available along with a selection of sandwiches and snacks. Trains in Scotland | Scotland train tickets | Trainline You can make seat reservations on the app, whether you're planning a trip in advance or taking a spontaneous journey. (please see our essential information below). A lunch menu is available in the middle of the day, while a more extensive choice of multiple hot food options is available in the evenings. We walked down to the coach with the shop and it was literally empty and so much nicer so we sat there. The 'Rest Of The Day menu is then available for lunch and for evening meals, but between these offerings an 'afternoon tea' will also be available. Change your journey Here at Avanti West Coast, we offer free train travel for little ones under the age of five. This is one of more than This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Avanti West Coast provide the principal long-distance passenger services on the West Coast Main Line between London, the West Midlands, North West England, North Wales and Scotland. [23] During 2022, Avanti West Coast begun ramping up service levels again, and issued public promises to restore full service to areas such as North Wales and Chester. Avanti is using what had been First Class coaches for its new Standard Premium service, so the info on the exterior of the trains and on departure boards, doesn't yet use the 'Standard Premuim' branding. A FirstGroup and Trenitalia company. This weekend menu is also available when Mondays and Fridays are national holidays. Simply show your phone at the ticket barrier then jump on the train and relax for a stress-free journey. Read our FAQs. There is no First Class quieter coach, though generally, they are quieter than Standard. La Quinta Inn by Wyndham Costa Mesa / Newport Beach Seats within this Quiet Coach can be requested when making a reservation. Once your logged on to the Wi-Fi, you can access a complimentary entertainment portal. Will your next West Coast journey will be on one of our brand new trains? The maximum size of suitcase that can be taken on board is 30cm x 70 cm x 90 cm; more information is available here. We all have our favourite seats on the train, whether thats a table with a plug socket to allow you to get on with work, or a seat in the quiet coach so you can sit back and relax. Carlisle to Euston return booked again, Late getting into Euston on outward journey, On return journey Euston to Carlisle, train pulled Into Prestonand everyone was told to disembark at Preston and that was as far as we were going to due Rail Issues at Beatock (Scotland) and wait on platform. After booking your tickets you have a wide selection of preferences. More legroom, bigger seats and a guaranteed table. The Square, 2 Broad Street West 2 Broad Street West South Yorkshire S1 2BQ Web address Avanti West Coast - Contact Us page Email address [email protected] Note. Avanti West Coast Avanti West Coast runs frequent, fast and comfortable train services from London Euston to Birmingham, Manchester, Liverpool, Chester and North Wales, the Lake District, Carlisle and Glasgow. [16][17] During December 2019, it was announced that the CMA had approved the franchise's award; concerns that limited competition on some routes could lead to higher fares and less availability of cheaper tickets were offset by the agreement of price caps to be present in some regions. Like other passengers I would give this a zero if there was the option. My train was taken over by avanti when I was scheduled to have a journey with virgin, I was worried as they did not have seat selection and staff were not so clear with how seating policy worked. Avanti West Coast (Birmingham) - All You Need to Know BEFORE You Go. on ShowMeTheJourney, which will Advance tickets offer discounts of up to 80% for bookings made well in advance. Also if you have booked Advance tickets, don't leave your bike reservation to the last minute. At the start of the franchise, the rolling stock used for these services consisted of 56 Class 390 Pendolino high speed electric multiple units and 18 Class 221 Super Voyager diesel-electric multiple units; in 2019, it was announced that the Super Voyagers would be replaced by newly built Class 805 bi-mode multiple units and Class 807 electric multiple units. Avanti West Coast has introduced a new feature on its app giving customers the choice to select their ideal seat for their journey when booking tickets. Contact Us - Avanti West Coast Avanti West Coast | Buy Cheap Avanti Train Tickets | Trainline Seriously needs improving, and some better snacks.Train was an old Pendolino Virgin train with "City of Birmingham" plate still on it.As always, the mad rush of passengers to get a seat on the train. First class however had no such issues and was nice to pretty much have a whole carriage to ourselves.Weekend snack was ok, with free drinks.We got the tickets cheap, the train ran on time and arrived on time. A complimentary WiFi portal is available throughout this train. Really hope this doesn't happen! Dedicated spaces for wheelchairs are available on this train. Need some help? Therefore the difference between First Class and Standard Premium Class is often: Avanti West Coast has released a video of newly refurbished First Class seating saloons which are now entering service. Instead of advertising or paywalls, your financial support will make a positive difference to delivering an enhanced service, as theres a lot of ideas which we want to make happen. Liverpool Lime Street to Euston cancelled with 15 mins notice. This will signal the start of a race to board the train, join the throng if you have luggage, the space for storing luggage isnt particularly generous, especially in Standard Class. The Class 805 units are to be used for services to Shrewsbury, Chester, Gobowen and North Wales and the Class 807 units are to be used for services to Birmingham New Street, Blackpool North and Liverpool Lime Street (alongside the Pendolinos). Not all phone calls are annoying and loud. At Trainline we'll show you where Avanti trains will take you and how to book the best value train tickets for your journey. Power sockets are available at all Window seats in First and Standard Premium Class, but only at a limited number of seats in Standard Class. Avanti Super Voyager (UK) Welcome to the guide featuring the key things worth knowing when travelling by these trains which connect London and the West Midlands to North Wales. *this service is always available when traveling to/from London. To ensure your child gets a seat on the train, its a good idea to arrive early. On early morning Mon-Friday departures breakfast is available, but later in the mornings the less-extensive brunch menu is served. There is also an on-board caf from which you can order hot food and a more extensive range of food/drink items. So if you dont have a reservation, you can board into the coach in which youll be most likely to find available seats. Then when the refurbishment program begins in November 2021, on the trains which will be awaiting their new interiors, this situation will persist. La Quinta Inn by Wyndham Costa Mesa / Newport Beach. This train service is completely broken and it is disgraceful that they have been allowed to significantly increase fares with such a decline in the train service provided. Avanti West Coast launch Standard Premium service - FirstGroup Train travel is one of the most comfortable and scenic ways to see the world. These items can then be consumed in the bar car or taken back to your seats. At London Euston and the stations in Edinburgh, Glasgow Liverpool and Manchester where these Avanti Pendolino trains commence their journeys, the number of the platform (track) that a specific departure will be leaving from, normally appears on the information screens 10 -15 minutes prior to departure. You can check whether you already have a reservation by taking a look at your ticket, confirmation email, or by giving us a call. Need to be close to the toilet? Attitude of staff stinks. Our Seat Picker allows you to ensure you get your train seat preference for your journey. One poor mum was sat in the toilet with her daughter on her knee. What youll receive depends on the day of the week - and on Mon-Friday, it also matters at which time youll be travelling. A complimentary WiFi portal is available throughout this train. I.E if you charge me 92 for two people travelling from Birmingham to Blackpool on an off peak Sunday evening and then insist on authoritarian rigidity, Im going to expect better service than if you charge me a tenner and not insist I travel at the exact moment of your choosing. [20][21] To help tackle the threat, new hygiene practices were introduced onboard Avanti services. The trains are dirty and smelly and Avanti has no shame to charge more than Virgin for train tickets. Our Seat Picker allows you to ensure you get your train seat preference for your journey. Or if you want to subsequently book a bike reservation after you have booked your travel ticket, you can do so by calling 0345 528 0253. Virgin Trains had been the previous operator, hence the images which show its branding, but they'll be updated as soon as the Avanti designs are applied to the trains. After 2 hours stuck at Preston we were advised to get on a special service that would go as far as Carlisle but not up to Glasgow, amazingly got back on the same train that had sat there for 2 hours, must have realised that the train could get to Carlisle and Incident was in Scotland.