Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Now, if your build ends between B06 & B11, you will have to update your phone until it reaches version B14. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. EnTouch Wireless free government cell phone providers. Lifeline Wireless Application Status - Assurance Wireless 2. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Copy of last year's State or Federal income tax return. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. EnTouch has countless complaints through BBB and FCC showing a history of purposely playing games with their customers, constant service interruptions and countless other issues. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. OFFERS MAY VARY BY STATE and service may not be available in all areas. MyEntouch | Login | Index And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. EnTouch Wireless Get a free smartphone from EnTouch Wireless. Sometime before July of 2019 enTouch took over my Lifeline service from Budget Mobile. A fairly complete resource we direct customers to can be found on Prepaid Phone News. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. Our ACP Terms and Conditions applyin addition to any others communicated to you that are specific to your service plan. Our representatives are excited to help with anything. Help a friend or family member get FREE mobile service from enTouch SIM Card Activation Smartphone Activation How to Keep Your Phone Number SIM Card Activation BROADBAND DATA. The passcode is your 4 digit PIN. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Videos stream at DVD quality (480p). Please use this form to submit enTouch Wireless (Legacy Rev.io) Customer tickets to the Tier2 Team for review. For more information about ACP, including plans & eligibility, visit entouchwireless.com/affordable-connectivity-program. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Although not typical, the port process can take 24-48 business hours to complete. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. Check your phone number's eligibility at T-Mobile's transfer portal. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. If you would like to have your ACP plan on a separate device with a different phone number, you may contact enTouch Wireless customer service. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Videos stream at DVD quality (480p). AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Required fields are marked * Before you post your comment. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. The ACP provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10.01 and $49.99). 3 consecutive months' worth of your most current pay stubs. You can contact enTouch Wireless through their number, 1-866-488-8719, for more info on the 'Bring Your Own Phone' program. Pay your bill online Update your account information enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. 3 consecutive months' worth of your most current pay stubs. Yes, unlimited data is really unlimited in states where Unlimited Data plans are available! Yes! These steps will reset all network settings and remove any saved Wi-Fi Networks or Bluetooth pairings, as well as reset any app-specific data restrictions. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. We've compiled some of the most common wireless carriers that make finding your account number and PIN a bit more difficult. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program. Setting a Personal Identification Number (PIN) and preference allows you to control when channels can be added and when purchases can be made using your Roku device . Customers may have one ACP and one Lifeline benefit per household. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. ACP is a federal government program operated by the FCC. Your Phone has shipped. enTouch Legacy Ticket Submissions The ACP is an FCC program that provides non-transferrable discounts on monthly broadband internet access services. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Ticket Type *. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Complaints for Entouch Wireless - Better Business Bureau After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at, . For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. MyEntouch | Create Account | Index Register Please enter your full account information as shown on your bill. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service You May Be Eligible for 100% FREE UNLIMITED DATA* Through the Affordable Connectivity Program - Coming Soon! Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Call 1.800.820.3511; Contact Us; ESG. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Veterans Administration benefits statement. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. Upgrade Your enTouch Wireless Plan | ACP Benefits Customer's Full Name *. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Step-by-step guide to get your Mint Mobile account number and PIN. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. *All forms of ID must be valid and used before expiration date. Rates do not include taxes & fees, where applicable. International calling does NOT include text messaging, picture messaging, or video messaging. 2021 ENTOUCH, ALL RIGHTS RESERVED. Melanie Pinola As a service. Eligible customers can receive a free 5.5 inch Android smartphone, along with an enviable monthly plan. That plan will include: Unlimited minutes; Unlimited texts; 6GB of data. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. But our FAQ page might already have the answer you need. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Using MyAccount, you will be able to change your email account passwords, create new email accounts, and find out information about your broadband service. If you have any trouble, we are ready to help just dial 866.488.8719. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. . After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. This page provides required disclosures about the ACP and eligibility for the program, as well as the Terms and Conditions that apply to your participation in the program. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022.