For further information see www.gloucestershire.gov.uk/fairprocessing. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. March 2023 renewals. current pass expires so pass holders dont need to do anything, just wait for a Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. Auto-renewal for an older person's bus pass. What do I do about my concessionary bus pass? If your pass has been stolen, you should call 0345 200 0388 to replace it. Collecting an application form from your local library. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. 4 Apply online. thurrock.gov.uk uses cookies to make the site simpler. NoWcard: Renew No. Do not include common words or names. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. As a general rule, it is usually cheaper to call during the evenings and weekends. You will need to apply to your new local authority for a new pass. Where you caught it and at what time, along with your destination. Free bus passes explained - Surrey County Council - surreycc.gov.uk Open all. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. You should continue to use your current pass, but then cut it up once your new pass arrives. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. The day and date you experienced difficulties. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Most young disabled (under 16) pass holders should have received a short form to return. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. N94. You can renew your bus pass up to 8 weeks before it expires. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Can I use my bus pass on Park and Ride Services and Airport Transport Services? Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. These are mostly people who have held a bus pass since at least 2008 and will now be . 1 week before current vouchers expire. What should I do? There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. all that. This can be done by visiting a participating library only. Login Or Register | Lancashire County Council Bus Pass We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Can I use my OAP bus pass on trains? Bus pass renewals - Travel Devon If your current bus pass is due to expire within the next month, this is an indication that we . It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. However, you may visit "Cookie Settings" to provide a controlled consent. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). You may need to provide proof of your new address. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. What do I do with a bus pass which is no longer needed? If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. Please ensure that you keep us informed of any changes to your name or address. Click or tap the rating which best represents your experience. Concessionary bus passes will no longer be renewed automatically. If you have an older person's pass that expires in the next two months renew online with the following links: -. Alternatively, you can renew your pass online. Login to renew or manage your Bus Pass and to keep your details up to date. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. You don't have to do anything, unless you have moved since we sent you your last pass. Renewing your bus pass or reporting it as lost or stolen You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Unemployed people. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be What happened to the baby in Joy Luck Club? Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. Please let us know if you no longer require a bus pass. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Renewing, updating or cancelling a bus pass - Thurrock If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Essex County Council is not responsible for this. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. See. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Disabled person's bus pass . Are you struggling with the cost of living crisis? You'll need your current pass in order to renew. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. No it is not possible to issue an age-related bus pass "with companion" entitlement. Calls from mobiles are likely to be considerably higher than those from landlines. Blackpool:
The list of these services is on the GCC web site, under Transport. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. I am a disabled pass holder, will I receive a bus pass renewal letter? Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. Advice for bus pass holders whose cards are about to expire We also use third-party cookies that help us analyze and understand how you use this website. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Senior HOLO cards available at all Satellite City Halls on Oahu This cookie is set by GDPR Cookie Consent plugin. If you have moved address since receiving your bus pass, please notify us of your new address . We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass.