11:18 25-08-2022 08:49. Step 1) Create a distribution list in your Address Book. Talk to our experts and get your broadband sorted out in minutes. Thank you so much for your post and welcome to the community forums, it's great to have you here. Sorry, the thinking face was not meant to be sarcastic, apologies if you thought I was. Contacting Virgin Media. Virgin Medias complaints process is relatively simple, and non-convoluted, going as follows: Virgin Media aims to resolve all complaints within 10 days of them being lodged. For some reason, I cant now access this email from my iPhone as the password is incorrect. Sunday: 8am to 6pm. No nothing has been reported on that 0800 number.The people just called again.Do you have a contact number for Virgin by any chance? Did you ever get this sorted? They can look at options outside of the bundle deal for you. on Virgin Media's customer service team is on 0345 454 1111 for broadband, TV, landline and mobile customers. The rest are clutter.Why are you asking us to use another email service which we don't want.My wife and I both have personal accounts for friends and family hence no spam.I have a second for contacting web addresses who may sell information hence spam.I want a third for my web page and now I can't use you.We also can't change our account email address inbox while still in emails sectionHave to in and out of Virgin every time. Virgin Media offers area codes in the following areas: London, West Midlands, East Midlands, Yorkshire, Manchester, Liverpool, Leeds, Sheffield, Bristol, and Cardiff. The service is available from 8am to 10pm seven days a week. Not on mobile, desktop with 3 different browsers! I'm guessing you may be on the Oomph package like me which seem impossible to manage online. a secondary account defaults to the information for the primary account unless that has been changed in the secondary . I have escalated your post to the Forum Team so one of them should contact you via this thread, probably tomorrow. Are there any in particular that are more compatible with VM webmail given that dont allow me to add a new VM email address. Customer service free from Virgin Phone or Mobile 150. 10:02 3. I can't click on the chat button neither. on 3. Learn more, Have I helped? If you do not get the response you hoped for from Virgin Media, or if your complaint hasnt been dealt with after eight weeks, you can take your complaint to the ADR (Alternative Dispute Resolution) scheme. Hi, I recently signed up for virgin media, during the process I was never asked to create an online account and after receiving an email to verify my order, it didn't have an account number or area code. This coupled with their extensive TV package offerings and reliable service has made them an increasingly popular household favourite, and a strong competitor against the more established providers such as Sky and Eir. Within Canada 1-888-999-2321 Or dial 611 from your Virgin Plus phone. I opened my emails went into folders and clicked on Add an email account. Insider tips to contact live person at Virgin Australia [2022] Virgin Customer Service 24 hours Get fast help from Virgin air call center -- refunds, flight changes, re-booking, reservations, cancellations, complaints -- Emails, live chat, offices -- United contact phone numbers and airline offices in Australia (Adelaide, Alice Springs, Broome, Cairns, Canberra . You can use your mobile number instead of your account number in this process. D01 C9W8 For Virgin Media TV, broadband and phone customers. The webchat and the text service don't always work 24/7, phone calls take priority when contacting VM. I have tried on two home computers, my work computer and three different mobile devices. Can you show us where you're asked for these. . The video relay service is available Monday to Friday, 9am to 8pm, and Saturday and Sunday, 9am to 4pm. There are many ways to contact Virgin Media UK and Ireland if you encounter any problems, or have a question about their services. If the email address to be blocked (i.e. In order to do so I will need a little bit more detail so I will send you a private message. Run Turgs Virgin Media Email Backup on Windows. On Twitter you can find Virgin Media @virginmedia or @virginhelp and post a message where you are likely to get a fairly rapid response. The Virgin Media UK live chat service is available at, The Virgin Media Ireland live chat service can be found at. While calling tends to be the most efficient and effective means of getting in touch with a company, nobody enjoys being held in a call queue or enduring the dreaded hold music. When outlining your issue, be sure to include what the problem is, how long it has been going on for, and what the circumstances were surrounding it's onset. (*Figures based on % of customers who do not re-contact us within 24 hours of using our help pages). Search Search. How do customers contact Virgin Media? Firstly, what are your options in how to contact Virgin Media Ireland if you are a household customer? 12-07-2022 These forms generally require their users to input a range of basic information such as their name, contact details, address, query type and contact purpose. Cancelling my Virgin Media contract help page. Alternatively, if you have a UK Virgin Media phone, you can just dial 150 between 8 AM and 10 PM to talk to a representative. Click on the next button to Backup Virgin Media . Depending on the type of query, the submission of the form may be all that is required, and Virgin Media will update any relevant aspects accordingly, or they may make contact with you to further discuss your needs. Lets take a look at these options now. Find them from our full list of Virgin companies and visit their own website for relevant contact details. Selectra is currently closed. Last Updated: December 2, 2022 issue now resolved. Phone Number: Call 0345 454 1111 or 150 to reach someone at Virgin Media headquarters. Include your email address to get a message when this question is answered. Virgin Media also maintains a presence on YouTube, however, this is used for promotions and simple guides rather than as a contact facility. 06-07-2022 14:15, 13-07-2022 Did you know, 95% of our customers find the solution to their problem using the help and support pages. ", So hence my frustration and tone of my OP. Most news organizations publish an email or phone number for tips on stories. More information and review your options. To find out more about the Community check out our Getting Started guide. Firstly, you must provide Virgin Media with a minimum of 30 days notice of your service cancellation. Remind me when call center opens. Virgin Media Television; For business; Webmail; Sign-in; . Yep, that's a scammer, and hanging up was the right thing to do. Learn more, Have I helped? Have tried assorted work arounds, but still can't get in. Sometimes despite the best efforts and intentions of both businesses and clients, things can go wrong. Virgin Media contact forms cover the following categories: One final option for the more traditional customer is to send Virgin Media's Customer Care department a letter. Virgin Media offers its customers a range of ways to get in touch, from phone numbers to social media. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. Whether you want to buy a new broadband and TV bundle or make a complaint about your download speed, we have all the information to hand. 15:14. BTW, I have assumed that you are a VM broadband customer, I hope I'm right there. Public Sector Queries. When you need to get hold of your broadband provider, you need to know the fastest way to do so. Step 3: Plug in your NOW Broadband Hub on the go-live date. Is Virgin Media 1908 free to call? Look on the media outlet's website for an email address. 2. Cable.co.uk is operated and owned by Existent Ltd 2005-2023. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. Virgin Media customer service numbers. Select Email folders and choose file saving options in the list. Contact us. You can also check our help pages or learn how to contact us directly further down. Develop the tech skills you need for work and life. Using the information provided on our website you can Call Virgin Media on the contact number above, send an email or write to customer services. I have this problem also. Thanks Graham. on Customers can use the area codes to make local, national, and international calls. Virgin Media support opening hours. Unfortunately he phone lines and other contact methods are extremely busy at present.. Contact Virgin Media: 0843 515 8680 - Call for Information and Assistance with Broadband, Landline, Digital TV, Mobile and more. Whether you are looking to join, leave, or take out one of the attractive Virgin Media bundles, knowing the best Virgin Media contact methods for your specific query can save a lot of time and effort. 09-07-2022 How do customers contact Virgin Media? on 25-08-2022 Also I don't actually have an email from them to click on, as I have deleted the emails they previously sent to me. Upon suspension or termination of services the content may be removed and permanently deleted by Virgin Media without notice." 04-07-2022 the email account is set up within my main virgin media account. We compare deals for new customers looking to switch and save. I'm sorry to hear you're having an issue with upgrading your broadband. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. Enter the secondary email address and password into this sign in page https://virginmedia.com/my-virgin-media. 10:38. Sales service for mobile 0800 064 3820. If not, they are charged at the same rate as a standard UK landline number. Thanks for your post and welcome back to the Community. Talk to other friendly customers and members of the Virgin Media team. That was a mistake. 27-01-2022 Give them a call on 150 / 0345 454 1111 for them to discuss this with you. This would be a good time to move all your email accounts to another provider, while you still have plenty of time to transfer your contacts and important data over to a more reliable platform. Learn more, Have I helped? Opening hours are: as the system does not have that info for her, but does not work. 24-01-2022 That means you don't have to use Blueyonder.co.uk webmail interface!