After months of paying my bill and finally getting to work out for 1 hour a day only, I got flagged yellow today at the front door. Gym is clean, front desk not very friendly but that's fine with me I am not there for them. It's now been over 2 weeks and it's not fixed. You are greeted by a sound system broadcasting what could only be called "music" by the widest possible definition. Youll have to pay your first and last months membership fees when you sign up. This is a deplorable and very toxic environment and I would strongly recommend anyone to stay clear of this toxic environment. Many Planet Fitness locations are open 24 hours every single day during regular/non-holiday times of the year. The topic of this video has been processed in the spirit of this goal. The tour was finished in in about 5 minutes. Finally, sign up for a three-day pass to the club in your area. Sorry I've joined at this location and will be canceling and joining another. But nope. In doing so, we are taking a number of steps to protect the health and well-being of our team members and members, which include enhanced cleanliness and sanitization policies and procedures, physical distancing measures, reducing physical touch points in the club, and more. This certainly isn't the way we want our members to feel. Everyone pretty much keeps to themselves so very true to no judgement . Super friendly staff. We appreciate your feedback. Will Planet Fitness ever be 24 hours again? PLANET FITNESS - 33 Photos & 24 Reviews - 1930 Route 88, Brick, NJ - Yelp Auto Services Planet Fitness 24 reviews Claimed Gyms, Trainers Edit Open Open 24 hours Hours updated 3 months ago See hours See all 33 photos Write a review Add photo Location & Hours 1930 Route 88 Ste 24 Brick, NJ 08724 Get directions Edit business info etc.". People with mental struggles are not crazy, they are special and endearing but some staff at 24 Hour Fitness see them as targets because they themselves lack compassion and understanding. Big box chains like Planet Fitness remain closed. Mo. We look forward to seeing you again soon at our Planet! Kaneohe, HI, Verified Reviewer. I'm in NJ. Many gyms want to make sure youre staying healthy and strong. Its basic gyms offer cardio machines and weights, while its top-tier clubs have sun decks, climbing walls and more. This noise is punctuated by 24 Hour advertising that repeats on a 6-minute interval 24 hours a day, every day. Skip B., I do not want to hear anything like that when I come to work out. To learn more about ChatGPT and how we can inspire students, we sat down with BestReviews book expert, Ciera Pasturel. The word "crazy" is a trigger for my sweet and loving son who had an episode as a result of this employee's uncalled-for action. These sessions tend to be smaller than the free sessions, with class sizes ranging from 6 to 20 people. The music isnt overwhelming loud where you cant listen to your own with earbuds if you wish. It goes against our guidelines to offer incentives for reviews. The hours they are open are busier than ever making it harder to workout with the comfort of no one watching you. Anytime Fitness locations focus on providing members with a tight-knit gym community that is more relationship-driven than bigger gyms. It not only has the lowest membership fees but their cancellation fee is only $58. Instead, they seek to usurp their authority onto those that are different and seem weak or inferior to them. Five girls behind the counter stopped me and said there was a problem with billing! Bottom Line: Yes, I would recommend this to a friend, By 24 Hour Fitness is most like LA Fitness because it offers similar free classes, child care at some locations and locks you into your 12-month contract. Everyone is able to do their own workout & feel good about it. John K., Additionally, 24 Hour Fitness makes some classes available on-demand through their app, 24GO. review; add location; contact; . And thanks for the five stars! Planet Fitness low monthly fees and its focus on helping people feel accepted and comfortable in their gyms make it a popular choice for those who are working out for the first time. The 12-month contracts are ironclad; you cant get out of them unless you have a doctors note verifying a condition that bars you from working out. 24 Hour Fitness classes offer just about every type of workout youd need at various phases in your life, from high-intensity interval training to workouts designed for older people. etc. Thanks for the review, Marina! A lot of gym didnt know what to expect, said Cantu. We just did that an hour ago. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! We will help you understand how this gym could be a good fit for you through the in-depth analysis we present in this review. They include the standard lineup of fitness- and dance-focused programs: You can find out which courses your local club offers and when they take place by calling the club or going to the clubs website. I have never joined a gym before. The 30 min circuit was a great start and the app has everything you need to get going on machines . One of the girls reactivated in a negative way to me looking at her. With membership costs staying the same, even with limited hours, it is just as expensive to attend Planet Fitness, but only if you are available for the specific hours they are open. It is clean and well taken care of, the equipment is diverse with machines, free weights, bikes, etc. Also, theres only one pec/Delt press, and it is always in use. It was like that before, 24-hour fitness wasn't always open 24 hours, I remember when I lived in San Diego, two locations closed at 10pm. COVID-19 forced Golds Gym to permanently shutter all its company-owned gyms in Alabama. By Im happy with the equipment layout. Active is the lowest club tier and Ultra Sport is the highest. We use dedicated people and clever technology to safeguard our platform. Last fall he wanted to give 24 Hour Fitness a try to see if he could improve his physical condition. There a many patrons who do not sanitize after using machines which can be resolved by a friendly reminder when they come in and/or staff walking around seeing patrons who are not following policy. Layton, UT, Verified Reviewer. If you live in a city with 24 Hour Fitness and LA Fitness, your choice could be tough. This will help you avoid surprises about old equipment and/or unkempt locker rooms and other spaces. 24 Hour Fitness will be a good fit for you if: You want a luxury gym experience: The companys Ultra Sport gyms have incredible amenities. The mindset is this you can work out, but space out and clean up after yourself. 24 Hour Fitness' strength lies in its tiered approach to its clubs. I feel like I'm stumbling along trying to use the various machines and unsure if I'm using them correctly. Some gyms can be obnoxious with that. I have been out of shape and have not exercised in years but now I am enjoying every minute of it. The majority of Kids Club services are at Active, Sport and Super Sport facilities. Steve G., I can always find someone if I have a question or need shown how to operate a piece of equipment. We. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Machines is basically pretty useless. They just switched to rap a month ago or so, but that really offensive most of the time. 24 Hour Fitness doesnt post online pricing for these classes. Thanks for sharing the PF love! I wish I would have made the change sooner. Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. All Rights Reserved. 24 Hour Fitness strength lies in its tiered approach to its clubs. I called and talked to the Citrus Heights general manager, Andrew. Call or go online now for 4 months for $99. It's not getting that fifth star. We had already set our equipment returns.We already scheduled a cleaning service with the spray cleaner to come in.. Kimberly M., Sa. Found this post in 2022. I called 24 Hour Fitness and requested to have my membership canceled. Fr. If a customer is upset for a valid reason it does not give staff the right to insult, use racial slurs (as was also done to me on a separate occasion), or laugh at a person for how they look. Tons of cardio and strength equipment. I was told to call the national office at 866-308-8179. Discover thousands of square feet of premium strength and cardio equipment, turf zones, TRX, weightlifting and more - open all night, every night, so you can work out whenever it fits you. There is no trainer and no fitness classes. Hours Changes: Another recurring theme we saw were complaints about a club changing its hours. Date of experience: February 22, 2023 Useful Share Reply from Planet Fitness 4 hours ago Hey, friend, thank you for taking the time to leave us a four-star review! Find out how we combat fake reviews. We wipe everything down, said Workout Anytime Manager Maximo Cantu. HUNTSVILLE, Ala. When the pandemic swept the nation, it shuttered many businesses. Hi there,We completely understand your frustration and thank you for bringing this to my attention. Ours have been back to 24hrs for a bit now. Because there were many complaints about how hard it was to cancel, ask for a copy of your contract before you sign up for a membership. Roro T., We contacted a San Diego 24 Hour Fitness and were told that TC 24 classes were $199 per month and, for the most part, that pricing was consistent across all clubs. 00:00 - Will Planet Fitness ever be 24 hours again?00:35 - Is there a fee to cancel Planet Fitness?01:05 - What happens if you don't pay Planet Fitness?01:35 - How do I quit Planet Fitness?02:05 - Is Planet Fitness worth joining?Laura S. Harris (2021, February 20.) 24 Hour Fitness pricing varies greatly depending on where you live and what type of club you have. They also claim to provide "unlimited access" to all Planet Fitness members, but that unlimited access only applies to their limited hours. During the COVID-19 crisis, our top priority is the health and safety of our members, teams, and communities. We hope to continue providing a positive and welcoming environment for you in the future! Get the Android Weather app from Google Play, WHNT News 19 Sales Team Broadcast and Digital, Planet Fitness will beef up its sanitation efforts and implement physical distancing, Best smart home devices for older users, according, How to get started on spring cleaning early, according, Worried about your student using ChatGPT for homework? And the home of the Judgement Free Zone. Even the smallest of gyms are struggling to survive. The gym is a good value; however, not an ideal gym for someone looking for heavy weights or free weights. I love how the staff doesnt harass you to extend or add on to your membership. After a few months, my brother suffered serious physical setbacks so he could no longer use 24 Hour Fitness. When will 24-hour fitness gyms go back to opening 24 hours a day? Live in Charlotte NC and thought surely one of them would be 24 hours on the weekends. The cost of hiring a babysitter to watch your child while you work out would exceed this in one or two days, making Kids Club an excellent value. On June 1, they decided to close that location PERMANENTLY. By Then recently charged me after I moved to a place 100 miles away from a 24 gym and said it was my fault for freezing my account. To help you set realistic expectations about your 24 Hour Fitness gym membership, we analyzed customer reviews and here are the trends: Good Workout Variety: Many customers praised the number of workout options they had between cardio machines, weights and free classes. People, I urge you to enter at your own risk, but don't say I didn't try to warn you. Overall, it is good. Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! AskAbout.video/articles/Will-Planet-Fitness-ever-be-24-hours-again-221025----------Our main goal is creating educational content. He said, I have friends at other health clubs here in town and they all say yeah its hurting business.. You all at 24 Hour Fitness should be ashamed and you need a strong vaccine to fix your superiority complex and your prejudices. Just joined planet fitness to take my workout to the next level. These courses take place two to three times a week and are 50-minutes long. This is a bit ridiculous, especially for a brand new facility. This is a huge benefit if you live in an area where bad weather is common and may keep you from driving to the gym. This is an email from the Planet Fitness media relations team about gyms reopening in our area. Instead, the customer service rep told me I could just freeze it. Membership here is only for someone who enjoys car commercials and PBS beg-a-thons. My location, Coit & Campbell Dallas, TX, closed on March 1st by state law re coronavirus. Give us a call, or stop by the front desk during your next visit so we can hear you out! Aging Equipment: We read through multiple reviews that bemoaned the decline of the equipment and facilities at their home club. They have a variety of classes to accommodate. Weights are always clean. I chose basic and im 100% satisfied.The staffs extremely polite, courteous and Helpful.Its worth the Value - I have a health issue so i havent lifted in 4 years but thats changin and im making my comeback at Planet Fitness, We are proud to have determined members like you, Pete. We are so happy you're enjoying your experience with us! The following chart shows you a comparison of each tier: If your workouts require a pool or basketball court, youll need to find at least a Sport club. Local gyms say theyre doing more than that. Entering a 24 Hour Fitness gym is toxic from the moment you open the door. There are to many cardio items on the floor. Hi, Valeria! By In accordance with local officials, we have worked closely with the franchisee in the area and expect to reopen our locations there at the end of May with more to follow. Now more than ever its important to stay active, in order to stay healthy, and we look forward to safely and responsibly welcoming our members back to Planet Fitness. That's why we're committed to providing well-maintained and comfortable facilities along with an excellent team of caring staff! 24 hours. 24 hours. We mention it every time we work out. Thank you! Remake Planet Fitness 24 hours again. He is very courteous and points out what you are doing incorrectly and praises you when you get it. If not directly offensive to normal people theme lyrics, then anyway, do I really need to hear all that "hood" wisdom of brain challenged every time I work out? No matter how many endorphins you manage to create, it will be neutralized by these bullies who seem to forget one of the first rules in business, and that would be to smile. This material may not be published, broadcast, rewritten, or redistributed. By Active and Sport clubs will cover the needs of the average gym member. etc. Companies can ask for reviews via automatic invitations. Some machines can be intimidating to use but because they are set in certain area it makes me feel more confident to use them. Beaverton, OR, Verified Reviewer. I love the adults-only policy, sorry high school kids, but the adults take care of the facility and equipment and respect other members. 856-722-5950. CEO Chris Rondeau recently announced on its website that Planet Fitness will beef up its sanitation efforts and implement physical distancing. Corporate unclean, only care about profit, By Only the best for members like yourself! I signed up a little over a month ago and have not been able to use them , at this point I no longer want to use them after knowing they are basically being used as a bed. This is so unfortunate and disheartening for us both. No one cares at the front desk- they do not say hello or goodbye. 0 have signed . I'll drive into Kailua to UFC, it's not 24-hour anymore, it's 1 hour a day, and they can't even get that right. We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time. We interviewed our tech expert, Jaime Vazquez, to learn more about accessible smart home devices. 2023 Trustpilot, Inc. All rights reserved. Its been 24 hours since the amended Safer at Home order took effect. This company steals money from good people. Pools are integral to your workout: Many 24 Hour Fitness locations have pools. They sold us all on the idea of a judgement free zone, and inexpensive memberships that can be great for anyone. The gym could remove a quarter to half of the cardio equipment and get more weight equipment. However, after their hours shifted, these promises are no longer delivered. We strive to provide a well-equipped and accessible facility, so if you have any equipment suggestions, definitely run them by the home club manager! The majority of the equipment are one of four basic cardio machines 1) Treadmill 2) Elliptical 3) Arc 4) Stationary bike The weights are very minimal. We had already planned on the 15th, said Wheeler. Your feedback is important to us! . etc. However, its not a guarantee that your local club will have babysitting. We're so happy to hear that you found your new home away from home at our McCandless club! 24 Hour Fitness training and classes can be split into two categories: free and paid. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. What sets the gym apart from the competition is the way it organizes its clubs into four separate tiers according to the extent of their amenities. In the case of 12-month memberships, you will have to pay your remaining monthly payments to get out of the contract. Every time I am at the gym there are maybe a handful of people using the cardio equipment and a line of folks waiting to use the different weight equipment. I love going to PF on Wednesday evenings to work out with Chris in the Merrick,NY location. No, do NOT do business with them. bad place. My doctor faxed one over to them and still, I have seen nothing. Others are open 24 hours Monday-Thursday, with varying hours Friday - Sunday (like 12 . Blink Fitness is a gym chain with over 80 locations across the United States that promises to make exercise fun and affordable for tiers of members. This is night and day from the gym I just left where I was paying $50 a month for an unclean gym, broken machines, unprofessional staff either eating or on their phone at the front desk. Youll be happiest at these locations, as they are superior to 24 Hour Fitness other club tiers. Only problem I have is the 30 minute workout. We strive to provide our members with tons of equipment and if any equipment is broken, our managers are known for placing maintenance orders so damaged equipment can be repaired ASAP. They told me that I needed to have a doctor's note saying that I had a baby in order to get the rest. 6701 Black read more in Trainers, Gyms Washington Township KinderCare 17.3 miles away from Planet Fitness Youll see athletes coming in and retuning equipment that theyve been using over the past several weeks, said Iron Tribe Fitness Operations Director Matt Wheeler. However, 24 Hour Fitness Super Sport and Ultra Sport clubs have superior amenities when you compare them to LA Fitness locations. The owner is there three times a week and is open and friendly. Research indicates these relationships can be the linchpin of meeting your workout goals. If your club is closed, rest assured that we will not bill you until it reopens. They sold us all on the idea of a judgement free zone, and inexpensive memberships that can be great for anyone. Verification can help ensure real people write reviews about real companies. "The customer is always right" adage does not apply to these people and you can feel the disdain even from the manager. Their email said, in so many words, that if I quit the gym I could have a free month, no refunds. Enjoy unlimited fitness training, 24-hour access, and a welcoming, Judgement Free Zone. This place deserves to fail. OK, so I'm out $35, but they have 430 locations in the country. New York, Verified Reviewer. Then, ask your local club salesperson those questions. But thank you for being honest and providing awesome feedback! 24 hours. But gyms like Workout Anytime is already prepared. We're committed to providing a high-quality experience for our members, and we're glad that we exceeded your expectations. Dont fall for any special they offer. Thank you. Clean, spacious, and good quality equipment. I go to the gym now, where other places I joined, I got tired of the meat market and the crowds so I would always quit going. Pros Amenities in top-tier clubs are industry-leading Option to sign up for month-to-month contracts Child care Free group fitness classes Cons In my opinion, if you want a clean, organized place to work out without the low-cost gym hassles, 24 Hour Fitness is the place. I had already paid March dues. This petition starter stood up and took action. Every handle, everythings been sprayed.. Close-contact businesses are sweeping into their new normal. Thanks for being part of our Judgement Free Zone! Many ab machines but limited calf machines, one of which has been in need of repair for weeks now. I have to find other exercises to do while waiting for a specific weight equipment to become available. Just like every other business, the fitness industry is coming with changes too. 24 Hour Fitness staff neglects to understand that if we do not patronize them they will not stay afloat in this tough and uncertain economy. I went on maternity leave in September of this year and my doctor told me in August that I could no longer work out. By Bottom Line: No, I would not recommend this to a friend, The staff and their lack of understanding, The manager needs training on customer service to start with, You can't make rules and don't hold yourself to the same standards, Shower area is hazardous as the floor is always wet, By He was inflexible. The cost can be up to around $20 a month. etc. Wheelers team allowed its members to borrow equipment so they could workout at home, but they didnt reopen Monday when the amended Safer at Home order took effect. RIPOFF. Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. Unlimited fitness training. We hate hearing you feel this way, Jen! I learned more from the other club participants than from the staff member. Ingrid M., 3105 Route 38, Mt Laurel, NJ 08054. It is a good work out place. Alana G., I have only one minor complaint. etc. Lynnwood, WA, Verified Reviewer. I signed up for both an orientation tour and a class the week of 2/20 and was disappointed with both experiences. They are fraud. In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live. They need to inform their staff and members on this indefinite change of hours, and either change it back or adjust membership fees accordingly to account for the now limited access. theme, but overall terrible. Fabreeze, more noise"Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop" etc., etc. It needs a better system with a wet rag type that can help with cleaning. etc.. More noise, 6 minutes later, ""Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shopetc. Frankly, I should pursue a lawsuit for the discrimination against my son but no amount of money can erase the image of the tears in my son's eyes as he humbly walked away. You can tell Planet Fitness has very high standards for their staff. Here one week, gone the next. "A lot of gym didn't know what to expect," said Cantu. Prices starting as low as $10 a month. As long as staff and management are aware of the problem, then it is on the list of repairs; Please know we take broken equipment concerns very seriously, as our members' safety is of the utmost importance. Planet Fitness Location - New Jersey on . Much of what we read about 24 Hour Fitness applies to all gyms, in general: hidden fees and cancellation difficulties. Planet fitness has a great atmosphere. We're so happy to hear you're enjoying our Planet, Donna! We havent has a chance to do it yet, but we got some pretty good tape that we are going to be marking six square foot boxes, said Wheeler. All Planet Fitness locations in your state New Jersey (NJ). Club Hours Monday: 5:00 AM - 10:00 PM Tuesday: 5:00 AM - 10:00 PM Wednesday: 5:00 AM - 10:00 PM Thursday: 5:00 AM - 10:00 PM Friday: 5:00 AM - 10:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. Covid messed up my charges. We encourage you to reach out to our management team, so we can address your concerns. I was a member for five years and have to stop this membership now They have a music channel playing non-stop rap "music" when I do my cardio. Have a great day, and we'll see you around at our Planet! At Planet Fitness, the safety of our team and members is our top priority, as we begin to execute a thoughtful and phased reopening approach. Have a wonderful weekend~. They STOLE that money upfront from how many members? This will help avoid possible confusion or frustration about charges you may not have noticed when you signed up. Replies to negative reviews in < 24 hours. 24 hours. Tu. We're thrilled to hear that our staff was attentive, kind, and helpful during your visit, and that our gym was clean and well-maintained. So far out to a great start. It elates us to know we're providing you with the pristine and welcoming environment you deserve. The only thing they care about is selling memberships. I will make sure no one I know uses this gym ever again. When you use the gym, pay close attention to the condition of the equipment, bathrooms and workout rooms. Directed to the website for resolution - no one contacts you back. LA Fitness sets itself apart from competing gyms by offering pools in nearly every location as well as child-care facilities that watch your kids while you work out. If TRX, squash, a sun deck, and or volleyball are non-negotiable, youll need to find a Super or Ultra club. An employee told us only authorized people can work on the machines, and no one at this location is authorized. I felt very uncomfortable so I dropped my membership immediately. We find 223 Planet Fitness locations in New Jersey. If you truly feel this suggestion could lead to us providing a better experience for our members, we encourage you to share them with our manager so they can be considered in the future. Its very clean the staff couldnt be nicer. If your club is open, we are committed to being cleaner than ever and ready to welcome you back. Trainor awesome. From the front door to the back of our Judgement Free Zone, we always strive to keep our club clean and comfortable for the safety and satisfaction of our PF family! The easiest way to figure out which club is best is to: These three comparison points will help you make a clear, financially smart decision about which gym fits you best. I had a baby, and they took advantage of my situation. Iron Tribe already planned to cut its group fitness classes in half, and limit how often equipment will be shared. Its got me up and moving and I look forward to going each day.The staff are always professional and polite. open-24-hours | 24 Hour Fitness OPEN ALL NIGHT Find Gyms Open 24 Hours Near You 24 Hour Fitness now has gyms open 24 hours in 11 states nationwide. Exceptions to this rule are rare. Dallas, TX, Verified Reviewer. The facility is clean, well lit, staffed by friendly associates and managers, and the music is not blasting. Boulder, CO, Verified Reviewer. Club Hours Monday: 5:00 AM - 11:00 PM Tuesday: 5:00 AM - 11:00 PM Wednesday: 5:00 AM - 11:00 PM Thursday: 5:00 AM - 11:00 PM Friday: 5:00 AM - 11:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. Here are 8 tips for writing great reviews. The clientele was definitely older so they didn't come to the gym at midnight like some of the younger guys might. Thank you for allowing us to play a part in your fitness journey and for taking the time to share your positive feedback. LA Fitness Review: Is It the Right Gym for You? etcmore noise and 6 minutes later, "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. Difficult to Cancel: Many people have a hard time canceling their membership. Furthermore, you have an opportunity to build new relationships with people in your class. Is 24 hours on weekdays, but would still like flexibility to go before 7 a.m. or after 7 p.m. on weekends. 24 Hour Fitness gym amenities are tied to their club type. I have concerns about a person that is using the massage chairs as their sleeping quarters for hours at a time. We hope to see you soon! And, depending on where you live, you could have the advantage of choosing between several different tiers according to your workout needs and preferences. Very attentive, kind, and helpful staff!!! If I could give them 00000 stars I would. 24 Hour Fitness is a nationwide gym chain with 24-hour clubs and high-end amenities at some of its properties. Will you do the same? Open all the time designed to get you fit and healthy ABOUT US 24 hour gym lets you work out when you want to work out. It's been 2.5 weeks. With no refund of a full month's dues. I like the judgement Free Zone. Its basic gyms offer cardio machines and weights, while its top-tier clubs have sun decks, climbing walls and more. John G., 1998 - 2023 Nexstar Media Inc. | All Rights Reserved.