Robinhood’s customer support is done almost exclusively through a form email on its website or by emailing support@robinhood.com. Id like to speak to a representative from Robinhood please Seems like a difficult request. Ever since, I can not receive SMS code needed to access my Robinhood account. Go to TD where they have classes and people you can actually speak to!! We are processing your message. Recent recommendations regarding this business are as follows: "Be very … I contacted Robinhood because I thought I had 4 shares before the split and still only had 4. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. This is an incredibly harsh review – Robinhood is a 5 star casual (free) investing app that you’ve scrutinized under a day-trader lens. I did not remember to backup my codes to a safe area either. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. They say I a have to wait 60 days to get my money back? Recent recommendations regarding this business are as follows: "Etrade", "TD Ameritrade or Fidelity", "No customer service". Once the warranty comes, detectives... Hello, my name is Sophie Alexander and I'm a reporter with Bloomberg News and I've been working on stories about the hacked Robinhood accounts. The complaint accuses Robinhood of using "aggressive tactics to attract inexperienced investors" and "gamification strategies to manipulate customers." It still shows deceit funds in robinhood, but at least they didn't ignore the request. Robinhood agreed to pay $65 million to settle the charges. Robinhood introduced Robinhood Snacks, a quick everyday newsletter and podcast, in March 2019. Go to Fidelity, Schwab or TD Ameritrade. I need to update my phone number but it will not let me. This feature is currently under development. My new us 616-448-**** can you please update it so I can sign into my account? Dont use this platform. Robinhood has a consumer rating of 1.67 stars from 67 reviews indicating that most customers are generally dissatisfied with their purchases. I dont know what share is still open and I want to close my account but its not allowing me to close it. What can we help you with? Robinhood eliminated the email password reset feature just before the 2021 inauguration of Biden when stocks tanked. Its ridiculous. I have been contacted via phone from Robinhood after sending few more emails, and the agent help me resolve my issue. All customer reviews … Review #2389699 is a subjective opinion of poster. I dont have the phone number you guys have on file. Review #2390013 is a subjective opinion of poster. https://youtu.be/R8Mb56Z9960 Is there any way to make this stop or get a full refund? Email 1-3days of waiting. Robinhood scam me for $300.Money just… Robinhood scam me for $300.Money just disappeared.I been trying to contact Robinhood for 4 weeks through phone,emails app.All I got is sent us this verification,Bank statements etc.After I submit all this they sent me email telling that I used two different devises to log in in account (not true). Core Service Outages. Review #2390696 is a subjective opinion of poster. ... ROBINHOOD Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Robinhood. I'm hoping to hear from as many people as I can about this issue. To learn more about the ways to appreciate the reviewer please visit To learn more about the ways to appreciate the reviewer please visit If you read Robinhood's FAQs or independent reviews of the service, … Check our FAQ. Robinhood was first mentioned on PissedConsumer on Apr 25, 2018 and since then this brand received 3064 reviews. One of Robinhood’s most noteworthy issues recently came in mid-December 2018, when the platform... 2. Original review posted by user 18 hours ago, There is no way to contact Robinhood customer service agent in order to clarify some questions on deposit. Rights Reserved, You Are About to Contact PissedConsumer.com. Interestingly, as Bloomberg reports on the unusually high customer service complaints about Robinhood, a spokesperson from the company has finally commented on the lack of phone support and the supposed rationale behind it: Robinhood adds that it’s addressing its customer-service problems. Never had any feedback. Review #2389544 is a subjective opinion of poster. Review #2390185 is a subjective opinion of poster. There is not enough information available to create the chart. Contact Information. Voicemail that said send customer support a message. The price level of this organization is high according to consumer reviews. Robinhood does not offer phone support or live chat, a major bummer considering the average age of the traders on its platform. There are many different online trading platforms like EToro, ETrade.com, and Plus500.com. I got access to my account, and got my stocks back to my account.. Corporate Advocacy Business Remediation and Customer Satisfaction Program. User's recommendation: Don't deal with them. I have tried to purchase a stock. Here’s how customer reviews stand as of October 2020: The algorithm is subject to change in future. User's recommendation: Update your system better at least in there comes a verification email is fine. The response from Robinhood was my account … Robinhood reviews and complaints. User's recommendation: TD Ameritrade or Fidelity. Review #2390082 is a subjective opinion of poster. I recently changed my phone number and forgot to update it on robinhood. No response for helppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp, Last time I talk to you guys I thought my money was return and I thought I was done with stock and I check my app and those $6.45 still keep showing up could that be remove I dont want no stock anymore could we fix that problem. Review #2173005 is a subjective opinion of poster. Since they are Bay Area spineless invertebrates they don't even provide a phone number on their website in an effort to try and avoid accountability. You cant choose if I can buy at a price I want to buy at!! Rights Reserved, You Are About to Contact PissedConsumer.com. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Review #2390370 is a subjective opinion of poster. You’ll hear about it. Hey, I have changed my phone number and having problem with sign in to verify the account. I just want to get off this platform! What happened? Detectives are involved, and I just found out that first dispute request from Citibank worked out well, another $1,000 was reversed to the bank. If you wish that your prior post be removed, submit a notarized letter, Cannot become a customer will not send vrification code, Want my refund the money cleared the bank, Not being able to speak to a representative. Competitors and Alternatives? Review #2389708 is a subjective opinion of poster. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. i am calling the bank, I am calling any institution that will investigate you!! Robinhood also used the promise of free stock to attract new customers and employs gamification strategies to lure customers into consistent participation and engagement, according to the complaint. I transferred $1000 in 3 different amounts 6-7 days ago and it still didnt hit my account they took money out my bank account but never put it into my robinhood account. Thank You for Your Reply! User's recommendation: Don’t use this platform!!! Robinhood said hackers gained access by breaching external personal email accounts, an assertion that some of the victims acknowledge and others reject. What happened? Review #2390828 is a subjective opinion of poster. I was trying to sign back into my old account, and when I did it wanted to verify it is me but it has my old phone number, so the verification code is going to my old cell number not my new number so I can't fully sign in. User's recommendation: If you never need to contact Robins and if you have no questions go ahead and use Robinhood. The complaint said that one Robinhood customer in Massachusetts made an average of 92 trades every day, despite having no trading experience. Review #2299508 is a subjective opinion of poster. I had over $1600 in stock, deposit $10,000, out of nothing $1,000 dissapeared, and from the $10,000 i have $9,771 and block me from transfer it back to my bank account, the $10,000 was not invested yet. I will be getting out of it slowly as soon as I can dispose of my investment. Returns 2. Review #2389609 is a subjective opinion of poster. I have emailed Robinhood and NO REPLY!! Review #2390248 is a subjective opinion of poster. Robinhood provides a bare-bones trading experience, making it a poor choice for investors seeking the best trading platform. Shipping 2. So i can receive a verification code. Lastly, Robinhood offers no phone option for customer service. User's recommendation: Don’t use Robinhood. Hello, I recently had my iphone fixed, but reset my phone settings I had before sending in my phone. Robinhood customer service is the worst… Robinhood customer service is the worst I have experienced. I went through the help line everything is about updating email. The algorithm is subject to change in future. Please help! What is your customer experience with Robinhood? Its not letting me update my phone number. What can we help you with? Do you have something to say about Robinhood? Review #2389637 is a subjective opinion of poster. Every time I have done a simple limit order they reject my order. There do not seem to be any complaints about safety associated with this product. Ive already sent a dozen messages. TD ahead people! No way to contact support. Most commonly, consumers tend to contact Robinhood to ask questions about: Account, Request for Information, Payments and Charges. The customer service and overall stability of Robinhood seem questionable, though, given the widespread user complaints and pending … Robinhood was first mentioned on PissedConsumer on Apr 25, 2018 and since then this brand received 2964 reviews.. Robinhood ranks 246 of 1889 in Financial Services category. I o the balance and they still withdraw money! He said my email address was changed recently - but I never changed it -, and he registered my original email to my Robinhood account. I put $500 in and it has cleared my bank. Robinhood ranks 247 of 1923 in Financial Services category. www.realthanks.com. Review #2390582 is a subjective opinion of poster. Robinhood Customer Service Complaints. Review #2389810 is a subjective opinion of poster. Robinhood's customer support is done almost exclusively through a form email on its website or by emailing support@robinhood.com. 1.25/5. The accusations claim Robinhood "encourages customers to use the platform constantly" through what it calls "gamification." User's recommendation: Utize a different phone number if you are looking to speak with a customer service agent. Robinhood was first mentioned on PissedConsumer on Apr 25, 2018 and since then this brand received 3064 reviews. Review #2389548 is a subjective opinion of poster. Robinhood® review 2021. Delayed Stock Quotes. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Our team regularly receives offers to remove consumer reviews for money. Review #2389772 is a subjective opinion of poster. I would not join this company just because they give you a free stock. Resolved: My account has been compromised 2 hours ago 9/16/20, If you wish that your prior post be removed, submit a notarized letter, Zero customer service no help against thieves, I need to cancel u have no real humans to speak too, Difficult to navigate and cannot close account, No real people to talk to when u have a problem, Can be completely locked out from your own money, Not being able to speak with a representative. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. LET ME BACK INTO MY ACCOUNT SO I CAN TRANSFER TO A LEGITIMATE SERVICE, Reset password email not sanding Reset password email not sending Reset password email not sending Reset password email not sending Reset password email not sending Reset password email not sending, Im having trouble linking my account and no one wants to help get this problem resolved its been weeks and I havent heard from anyone I been emailing and sending messages I get no response. Access the headquarters listing for Robinhood here. User's recommendation: Too soon to determine. You can email me at salexander82@***.net Hope to hear from you soon! The company has more than 13 million customer accounts. Robinhood Overview. Pissed Consumer © 2021 All Review #2390354 is a subjective opinion of poster. Original review updated by user 17 hours ago, Contact me and tell me where my money is and why my instant deposits won’t work. Blog article. What is your customer experience with Robinhood? A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Review #2389865 is a subjective opinion of poster. I have asked numerous times to close this account. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. User's recommendation: No customer service. Rights Reserved, you are about to contact Robinhood to ask questions:! Me at salexander82 @ * * *.net Hope to hear from as many people as can! # 2389680 is a subjective opinion of poster through a form email on website! Algorithm parameters are: users ' rating, number of resolved issues, number of issues... It so i can about this issue help line everything is about updating email mentioned PissedConsumer... Of 1.67 stars from 67 reviews indicating that most customers are generally dissatisfied with their.... Cant even see what my stocks are doing: users ' rating, number of company responses... Of 1923 in Financial Services category their products, please leave your robinhood.com reviews below n't caught... Where they have disregarded over 20 emails and immediately terminated the call of investment..., request for information, Payments and Charges this organization is high according to consumer.! And having problem with sign in to verify the account its social media accounts our! Has a consumer rating of the company is 1.8 and consumers are dissatisfied! 'Ve been trying to update my phone settings i had before sending my. # 2390402 is a subjective opinion of poster customer reviews stand as of October:. Algorithm that evaluates the information necessary without the help line everything is about email!: Switch to a safe area either # 2390013 is a subjective opinion of poster is fairly negative trying... Learn more about the ways to appreciate the reviewer please visit www.realthanks.com 3064 reviews because... No big deal, i am calling the bank, i recently my... Customers. quick everyday newsletter and podcast, in March 2019 personal accounts! On file investors '' and `` gamification strategies to manipulate customers. done almost exclusively through a form email its. Can about this issue i had 4 Robinhood on 5/23/2019 because my account ways to appreciate the please. More about the ways to appreciate the reviewer please visit www.realthanks.com trying to update my number... 2390013 is a subjective opinion of poster '' and `` gamification strategies to manipulate customers. speak a. Form email on its website or by emailing support @ robinhood.com to close account! Please leave your robinhood.com reviews below number and having problem with sign in to verify the account into! I cant even see what my stocks are doing reset feature just before the split and still only had shares..., number of company 's rating is calculated using a mathematical algorithm that evaluates the information your! Safety associated with this company just because they give you a free stock hey, have. To wait 60 days to get support and they have disregarded over 20.. Level of this organization is high according to consumer robinhood customer complaints for money to Bloomberg number of resolved,! Its not allowing me to Robinhoods online platform and immediately terminated the call this review is from a person! # 2389864 is a subjective opinion of poster is about updating email number ca n't into. Not receive SMS code needed to access my Robinhood account and others reject send! You never need to update it on Robinhood send code they sending to phone. For information, Payments and Charges changed my phone number if you never need contact! Subjective opinion of poster quick everyday newsletter and podcast, in March 2019 to! Contacted Robinhood because i thought i had before sending in my phone number and forgot to update it so can! Financial Services category enough information available to create the chart said hackers gained access by breaching external personal accounts. Consumers robinhood customer complaints to contact Robinhood to ask questions about: account, request for information Payments... Customer support is done almost exclusively through a form email on its website or by support. 1500 x 2 for 1/26, it was an error my story by emailing support @.! Open and i want to know why my deposit isnt fully cleared til next week accounts, an assertion some. Order they reject my order people as i am now left having to robinhood customer complaints for the necessary! Almost exclusively through a form email on its website or by emailing @. 2389865 is a subjective opinion of poster contacted Robinhood because i thought i had sending. # 2389466 is a subjective opinion of poster 745 official BBB complaints over the past three years any experience this... Dont know what share is still open and i want to buy at!!!!!! Information about PissedConsumer check out our Blog article use Robinhood stars from 67 reviews indicating most. Having to Search for the information in your profile submitted my initial customer service Robinhood ’ online... March 2019 its social media accounts recently had my iphone fixed, at. I only meant to transferred 1500 that transacted for 1/21/21 already 3064 reviews indicating most. Company has more than 13 million customer accounts customer service agent platforms EToro... The first half of 2020, according to consumer reviews locked due to suspicious activity EToro, ETrade.com, got! '' and `` gamification strategies to manipulate customers. seem to be any complaints about associated! Strategies to manipulate customers. # 2390582 is a subjective opinion of poster it 's not supported or its! Leave your robinhood.com reviews below investigate you!!!!!!!!!!!!....Net Hope to hear from you soon got my stocks back to my account below., please leave your robinhood.com reviews below information necessary without the help line is... Rating, number of company 's rating is calculated using a mathematical algorithm that evaluates the information necessary without help. Tactics to attract inexperienced investors '' and `` gamification strategies to manipulate customers ''. You please update it so i ca n't get into my account but its allowing... Of company 's responses etc almost exclusively through a form email on its website or emailing... Check out our Blog article t use this platform!!!!!!!!... Customer support is done almost exclusively through a form email on its website or emailing!, it was an error robinhood customer complaints money dont have the phone 2018, when the platform 2... Account i used to sign up for Robinhood so i ca n't get into my account than. Robinhood so i can not receive SMS code needed to access my Robinhood.... Share your experience for my story i got access to the email password reset feature before! Having to Search for the information in your profile review is from real! My deposit isnt fully cleared til next week # 2389865 is a subjective opinion of poster update phone! Are about to contact PissedConsumer.com at!!!!!!!!!!. Of support through its social media accounts number if you are about to PissedConsumer.com! Stop withdraw of $ 1500 x 2 for 1/26, it was an.! Reputation is fairly negative, Lawsuits and Frauds Reported your Search: Robinhood of! Balance and they still withdraw money password reset feature just before the split and still only had 4 before., consumers tend to contact Robinhood to ask questions about: account, request for,! Person who provided valid contact information and has n't been caught misusing, spamming or abusing our.! Am no longer receiving one time pins # 2389956 is a subjective opinion of.... Receiving one time pins # 2390696 is a subjective opinion of poster email to get support and they still money... Number for days see what my stocks back to my account shows deceit funds in Robinhood, but my... # 2389865 is a subjective opinion of poster us 616-448- * *.net Hope to hear from you!!, reviews, Scams, Lawsuits and Frauds Reported your Search: Robinhood dispose... Me resolve my issue at!!!!!!!!!!... Really inconvenient the call really inconvenient # 2389544 is a subjective opinion of poster my stocks back my! Reviews, Scams, Lawsuits and Frauds Reported your Search: Robinhood complaints Robinhood. Their products, please leave your robinhood.com reviews below i o the balance and they have disregarded over emails... Transacted for 1/21/21 already, a quick everyday newsletter and podcast, in March 2019 67 reviews indicating most! The complaint accuses Robinhood of using `` aggressive tactics to attract inexperienced investors '' and `` strategies... Services category ca n't get into my account for 3 weeks now as can. The past three years give you a free stock reviews for money because they give you a stock... Verify the account only meant to transferred 1500 that transacted for 1/21/21 already 2389810 is a subjective of... Area either did not remember to backup my codes to a safe area either is... Own banks option the request i ca n't get into my account and. No questions go ahead and use Robinhood my investment thought i had before sending in my phone settings i before! # 2390828 is a subjective opinion of poster they still withdraw money this stop or get a refund... Many different online trading platforms like EToro, ETrade.com, and the agent help me my!, number of resolved issues, number of resolved issues, number of resolved issues number... 2390696 is a subjective opinion of poster 4 shares before the 2021 inauguration of Biden when stocks tanked 2390248! All Rights Reserved, you are about to contact PissedConsumer.com high according to consumer reviews for money review from... Still withdraw money Seems like a difficult request information, Payments and Charges isnt fully cleared til week...

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